Cust service rep was great
Cust service rep was great
Did you find this review helpful?
Yes
No
Trupanion has been very good to our family.
Trupanion has been very good to our family. Thank you for your help
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Briget
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
The fact that you have a deductible for each condition separately makes me less likely to recommend you.
The fact that you have a deductible for each condition separately makes me less likely to recommend you.
Did you find this review helpful?
Yes
No
Always helpful and informative.
Always helpful and informative.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Court
- BREED:
- AGE OF PET: 7 - 10
Did you find this review helpful?
Yes
No
I believe Trupanion is very expensive not to mention they continue to raise rates every year.
I believe Trupanion is very expensive not to mention they continue to raise rates every year. I would be beneficial if they were to not raise rates every year. I understand increases are inevitable but every year seems a bit much to me as a customer.
Did you find this review helpful?
Yes
No
Taking too long for the money
Taking too long for the money.
Did you find this review helpful?
Yes
No
I spoke with Chantel.
I spoke with Chantel. She was very knowledgeable and was able to answer my questions quickly. She was also very empathetic.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Jocelyn
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
I felt like I was getting the run around and there were obstacles after obstacles and excuses and excuses of why my claim was denied and why my claim hasn't been processed.
I felt like I was getting the run around and there were obstacles after obstacles and excuses and excuses of why my claim was denied and why my claim hasn't been processed. Extremely unhappy with my experience.
- INSURER:
Trupanion Canada
- POSTED: 05/08/2017
- BY: Lan
- BREED:
- AGE OF PET: Over 11 years
Did you find this review helpful?
Yes
No
People that I speak to at Trupanion are always very helpful and do whatever is needed to answer my questions.
People that I speak to at Trupanion are always very helpful and do whatever is needed to answer my questions. Would recommend them to anyone!!
Did you find this review helpful?
Yes
No