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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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We have always had good results with…
We have always had good results with Trupanion. We have never had any issues receiving our Claim payments, and when we use the Chat line, we have always had very responsible, and caring staff look after us. We would highly recommend Trupanion to anyone looking for great Pet Insurance.
Insurer: Trupanion Canada
By: Marjorie Sharp
worst customer service ever
worst customer service ever on hold 3 days for over 30 minutes each time no place to delete a pet 1 returned phone call called back 5 min later got recorded message CLOSED still not sure if my 1 dog was removed paid claims OK
Insurer: Pets Best
By: Jamie
Always accurate and responsive
I bought coverage for my dog, Scooter and not long after, he became diabetic. As a result, I had frequent claim submissions which were always paid accurately with communication throughout each step. We lost Scooter recently and incurred significant expenses. Pet's Best paid all claims promptly and immediately issues a refund of unused premiums paid. In all the years I had their coverage, I never found any fault in any of my interactions with them. Highly recommend.
Insurer: Pets Best
By: Art
Prompt service and reimbursement
Prompt service and reimbursement
Insurer: Embrace
By: Lou
Very easy process and helpful
Very easy process and helpful. So glad I chose Spot for pet insurance coverage!
Insurer: Spot
By: Renee Harris
We’re new customers to Figo
We’re new customers to Figo. We switched from another company. We compared policies carefully and concluded that Figo was the better cost effective option for our two dogs plus we love the millennial culture that the company exudes. You can tell that they honestly love animals.
Insurer: Figo
By: Dano Northrup
They are easy to use and very courteous
They are easy to use and very courteous
Insurer: Trupanion Canada
By:
Get Pet Insurance
Trupanion has been fantastic to deal with, well worth the investment in your pet as you never know what can happen. They make filing a claim so easy. Thank you.
Insurer: Trupanion Canada
By:
Very convenient in every way
Very convenient in every way
Insurer: Trupanion Canada
By:
Don’t wast your money on this.
Very little is actually covered by this insurance. You may be better off just putting aside the same amount of money you pay for insurance in a health account for your pet. There is always a deductible that makes the amount they owe you go to zero. So far I haven’t been able to figure out what or when or if they will actually cover something.
Insurer: Trupanion Canada
By: