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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Service
Since I purchased my Trupanion plan I have always had a very pleasant experience. All of their customer service agents have been great and the claim process in quick and easy.
Insurer: Trupanion
By:
super easy and great customer service!
super easy and great customer service!
Insurer: Trupanion
By:
Thankful for Trupanion
Trupanion is quick, fair, and efficient. They cover what they say they will cover and process your claim quickly. My pet insurance has paid for itself many times!
Insurer: Trupanion
By:
very good customer service and all my questions got answered
very good customer service and all my questions got answered
Insurer: Trupanion
By:
Very helpful with the process.
Very helpful with the process. Interested in us and our dogs.
Insurer: Trupanion
By:
Very professional she was took care of it right away somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much
Very professional she was took care of it right away, somebody hacked in my bank account and your payment didn't go through i explained it and it was taken care of thank you so much
Insurer: Trupanion
By:
Difficult
Way too difficult to submit a first claim. Very disappointed
Insurer: Trupanion
By:
Great customer service
Because of the individual who was helping us. I held back 2 points because I can't possibly recommend the service as we just signed up. The representative was a 10.
Insurer: Trupanion Canada
By:
Great Service!
Excellent customer service!!
Insurer: Trupanion Canada
By:
Excellent service
Excellent service
Insurer: Trupanion Canada
By: