The rep I spoke with was very professional and helpful.
The rep I spoke with was very professional and helpful. However, for the most part, Trupanion has not been supportive or helpful with my current situation. Rates have skyrocketed, while service and reimbursement have failed. I will NEVER recommend them to a friend, family or colleague.
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Sharon
- BREED:
- AGE OF PET:
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Everyone I've spoken to has been pleasant and knowledgeable.
Everyone I've spoken to has been pleasant and knowledgeable. What a surprise!!!!! Fully explained all questions and solved the issue in no time flat. Please don't change anythingðŸ‘
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Susan
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Trupanion was very helpful and gave me support when I needed the most (my dear Enzo died last Saturday) I am devastated.
Trupanion was very helpful and gave me support when I needed the most (my dear Enzo died last Saturday) I am devastated. There are just a few claims that need to be paid on his last visits to a doctor and to the Hospital . Thank you again for everything.
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Maritza
- BREED:
- AGE OF PET:
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Trupanion really seems to care about your pet and the well being of your pet.
Trupanion really seems to care about your pet and the well being of your pet.
- INSURER:
Trupanion Canada
- POSTED: 05/10/2017
- BY: Diane
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Great response time when turning in a bill.
Great response time when turning in a bill. Like that amount can be direct deposited.
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Adele
- BREED:
- AGE OF PET: 0 - 3
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unbelievable service, thank you
unbelievable service, thank you
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Jim
- BREED:
- AGE OF PET: Over 11 years
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Always a pleasure taking with customer support
Always a pleasure taking with customer support
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Genevieve
- BREED:
- AGE OF PET:
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Reviews of claims are taking too long.
Reviews of claims are taking too long. Two months is wayyyy too long.
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Monica
- BREED:
- AGE OF PET: Over 11 years
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I think the process time for claims has become much longer than it used to be.
I think the process time for claims has become much longer than it used to be...and that I am disappointed with.
- INSURER:
Trupanion
- POSTED: 05/10/2017
- BY: Terry
- BREED:
- AGE OF PET:
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