218,042+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,042 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Becky was assuring that it is your desire that our pets be well cared for and that it is acceptable to send questions and claims for the sake of being a partner in the care of my pet.
Becky was assuring that it is your desire that our pets be well cared for and that it is acceptable to send questions and claims for the sake of being a partner in the care of my pet. I appreciated Becky’s warm encouragement. I earlier - a couple of years ago, found Elliot to be helpful although I didn’t send in a form for claim. Thank you!
Insurer: Trupanion
By:
Alyssa was very helpful
Alyssa was very helpful
Insurer: Trupanion
By:
Always excellent service thank god my vet told me I had To have insurance and recommend trupanion!
Always excellent service, thank god my vet told me I had To have insurance and recommend trupanion!!!
Insurer: Trupanion
By:
You Get What You Pay For
easy to sign on to the best plan
Insurer: Trupanion
By:
What happened to customer service??
While it's very simple to file a claim, it's not that simple to get customer service. I know there is a delay because of the pandemic, but seriously, I've waited more than 30 minutes to try and talk to someone. And once the claim has been submitted, there is no way to add more information online, other than to scan more documents. And you can't see what documents you've previously submitted. Perhaps it would be helpful for them to add an option to call you back if they're not able to be fully staffed right now. If you try and use the online chat option, you get nothing but someone who will tell you that claims take 30-45 days to process. I tried that option when I was checking on the status of a claim that was still pending, even though later claims had been processed and paid. Did I need to submit more information? I still don't know, and I'm not about to spend any more time on hold.
Insurer: Pets Best
By: Debbie
Pets WORST insurance
Pets WORST insurance. This is a complete SCAM DO NOT BUY THIS INSURANCE. They rejected every single one of our claims for a new puppy as “pre-existing” conditions, which is inaccurate as our puppy has gotten sick with new issues. Also, the claims were processed 40 days after submission and only after we called twice. Absolute rip off, don’t even consider this company. Re your message, I’m sure you will “finish processing the two claims” only to deny them like EVERY other denial. I have five friends with puppies. I told all 5 that Pets Worst is a complete rip-off.
Insurer: Pets Best
By: Jill Tyson
Great
My. Friends. Has. Insurance. For. His. Dog he. Say. Its. The. Best
Insurer: Pets Best
By: Edgardo