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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

PetsBest comes through for my cats ALL THE TIME!

As usual, PetsBest did all the work for me in responding to and paying on my claim. When there wasn't enough paperwork from my vet to support the claim they'd received, PetsBest reached out to me and told me via e-mail exactly what I needed to do to have payment initiated. I did this and within 48 hours I got another e-mail saying my now-complete claim was being processed. Two days later I received an explanation of the benefit payment I'd be receiving via direct deposit, and three days after that the money appeared in my bank account. I don't know how much more I could ask for from an insurance company! PetsBest always-responsive and honest and direct action is what enables me to feel comfortable taking my cats to the vet when they're sick -- since I know that everything except for my deductible will be back in my account within a week after the vet gets the claim work in. That's incredible to me! I recommend PetsBest to every person I know who lives with animal companions... To me, it's just a way to make sure my own cat companions get the care they need when they need it, even though I'm on a strict budget. I put aside a small amount of money every month that gets deposited directly into a pet medical savings account, and then when that deductible comes up I can pay it and when the money needs to be floated for that week I can pay that also. We do the same for human family -- plan for medical expenses -- and PetsBest allows me to do this for my cat family also. To me, the less money you have to deal with medical emergencies, the more you need an extremely reliable and up-front insurance company like PetsBest standing by you to help when you need it most -- when your animal family has a health crisis. The premium I pay monthly is a drop in the bucket compared to the security of knowing I won't have to desert my feline friends when they need me the most and are depending on me for their care. Paying that premium is THE LEAST I can do when they give their unconditional love to me every single day. So maybe I don't eat out as often or whatever else I need to make sure I can pay that? Would we do any less for our human families? My advice: Make your PetsBest premium part of your monthly budget and forget about it. Put aside a small amount for the deductible, allow that to build as you would a human Flex Spending account. Then sit back and love your pets without worrying how you'll take care of them when they get sick. What more can anyone ask for?? -- Pamela
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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2

out of 10

Simple Logic is lost with this company

We had a claim sent in by the vet's office which faxed the claimform we completed and the medical chart for our cat. Received a notice that no itemized invoice was sent so they could not process the claim. I scanned and emailed the invoice that day and received confirmation that the email and invoices were received. Called back 2 weeks later to check on claim and they inform me that ALL documents need to be received together!?! Now I have to return to my vet, get copies of the other documents and resend it with the invoice so it all comes in 1 fax. Its 2016, you have all the information, put 2 and 2 together and stop dragging your feet hoping the claim time expires so you don't have to pay it out.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Under a year

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10

out of 10

Awesome!

Great service, nice people, very fast reimbursement for first claim!! Impressive! Wish people health insurance was this simple, easy & efficient!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

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10

out of 10

Service Review

I would recommend this company to all. They are somewhat particular is what they require in the first year-but nothing more than any other Pet insurance company dictates. I had one issue in the very beginning with out a resolution I agreed with but since they have been gold. My dog is pretty healthy but I am very glad I have Embrace in case I need it. Their customer service is A++.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Flat-coated Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Great Insurance for pets

Our pup of 6 months developed a loss of balance and kept falling down. We took her to our vet who told us it was some kind of brain issue and had us go to a specialist who did MRI, spinal tap and blood work. They were unable to find the cause and put her on antibiotics for a month. She is currently doing well. The cost exceeded $3000. Embrace approved our claims, and we should be receiving a check shortly less the deductible. We are pleased with the service we have received and would highly recommend them to other pet owners.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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9

out of 10

Great experience dealing with Embrace

We have only been with the company for 2 months but so far dealing with them has been easy and helpful. I would highly recommend this company.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Who knew dogs had ACLs...

Right before the holidays, Walter (8 y/o puggle) busted out the door into the yard to bark at his enemy walking by. This was an everyday occurrence. Unfortunately, this time he was on his hind legs and lost his footing on an acorn. Yup, that's right. He was taken out by an acorn. He wasn't acting like himself and wouldn't put any weight on his hind leg. I got him to the vet and found out that he tore his ACL and really messed up his leg. He ended up having TPLO surgery. This was a crappy time as you can imagine and honestly I dreaded submitting a claim to Embrace. I assumed I would get the runaround and nothing would be covered. I was completely wrong. Everyone I dealt with at Embrace was super nice and were actually concerned about Walter. I ended up submitting a few claims and it was so easy. It made a difficult time so much easier. I've been with Embrace for a few years and never thought I would use it because of an acorn. Shows you that the littlest thing can change everything. I have and will continue to recommend Embrace to every dog owner I know.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent insurance

ASPCA Pet Insurance insured Edward when no other pet insurance would. During Edward's last visit to the vet, he had several growths removed under anesthesia that were then biopsied. The bill was about $900 and ASPCA Pet Insurance paid 80% of it. No trouble. No negotiating. No argument. In the future when we get another pet, we will be looking to ASPCA Pet Insurance.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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9

out of 10

Fair Claim Reviews

When our dog Molly was adopted from a county animal shelter at 8 weeks old she was a happy beautiful puppy. After she was potty trained she started having inappropriate urination while she slept. After tests ($$), it revealed she had some urine issues. She then began to have a painful mouth and bad teeth so we decided we better purchase some pet insurance for her (turns out a wise decision for us). While the urine and dental issues were deemed pre-existing and not covered, the pet insurance still proved valuable. A few months later Molly (overnight) became lame in her back legs. We were devastated. Thousands of dollars and months of testing finally revealed she has a neurologic auto immune issue. We filed a claim for this and it was denied. Embrace said it was an orthopedic issue and fell within the 6 month orthopedic waiting period (we did not complete the orthopedic waiver exam). After some back and forth and further info provided to Embrace by the doctor, the denial was overturned and the claim was paid. At just 2 years old Molly will have a long road ahead of her and we are glad we purchased the pet insurance for her. Embrace was fair with us and listened to our dispute of their claim denial. Their staff is friendly, caring and follows up. I am happy to share that Molly is doing better at this time and playing again like a puppy! Pets can be very expensive and it is wise to protect yourself with Pet Insurance as you would protect your family with health insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shepherd Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Once Again - Excellent Service!

Charlie Brown had conjunctivitis in both eyes. This non-contagious infection was completely covered under Embrace insurance. I appreciate the fast processing of my claim and I received my reimbursement within 1 week via direct deposit into my bank account.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Schnauzer
  • AGE OF PET: 1 - 8

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