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Always available and you get what you pay for compassion
Always available and you get what you pay for, compassion
Insurer: Trupanion
By:
Always efficient and prompt in processing the claims
Always efficient and prompt in processing the claims
Insurer: Trupanion
By:
Because the list of items such as breed ect make no sense.
Because the list of items, such as breed, ect, make no sense.It says my dog has not been spayed and she was spayed at 6 months old! This and other things that make the policy higher, are incorrect and show that you are not using the information has not been updated, how conveinant!
Insurer: Trupanion
By:
Cassandra was very helpful.
Cassandra was very helpful. I couldn't figure out how to send the invoice over email and she walked me through it. She was sincerely concerned about our Bella. That means a lot.
Insurer: Trupanion
By:
Emily knows her business and was able to explain and answer every question I had!
Emily knows her business and was able to explain and answer every question I had! Great customer service!
Insurer: Trupanion
By:
Trupanion paid when I wouldn’t have been able to
I purchased Trupanion when my dachshund was a puppy and when she aged and had multiple health issues, Trupanion paid my vet directly, within minutes. They have consistently met my expectations paying 90% including medications on almost all claims
Insurer: Trupanion
By: Tammy
My dog went to the veterinarian for an…
My dog went to the veterinarian for an ear infection and to get some flea medicine. I had to resend the exact info three times. Then they told me to stop resending. They’re the ones who asked for it. I’m still waiting for some kind of refund. I pay my bill every month. They make sure they get their money but don’t seem to act on claims. 😡
Insurer: Pets Best
By: Mary
Over 14 years with Trupanion
We have used Trupanion for over 14 years now. We have had coverage on 2 dogs, 2 cats and now we are adding to our fur family. We highly recommend using Trupanion as they have always been extremely respectful and efficient when we have had to use their services. The Trupanion's staff have always been extremely professionalism and it is odvious that they are all pet lovers.
Insurer: Trupanion Canada
By: Laetitia Vucina-Beatty
Reimbursement
They have good rates, the only reason I didn't give them five stars is because they're reimbursement takes so long to be completed. I normally have to wait about a month and a half for reimbursement.
Insurer: Pets Best
By: Germaine B
Jasper
My Corgi puppy fractured his femur and required surgery. I submitted my claims. I was kept informed of the status of these claims. I had 4 in total. The process was really simple. I uploaded the invoices and his medical records. I received my reimbursements within 14 days. The staff at Healthy Paws are both professional and personable. I received an email from the staff checking on Jasper recovery the other day. This is an amazing company!
Insurer: Healthy Paws
By: Linda Williamson