154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 23, 2021

Always available and you get what you pay for compassion

Always available and you get what you pay for, compassion

Insurer: Trupanion

By:

Useful
Verified September 23, 2021

Always efficient and prompt in processing the claims

Always efficient and prompt in processing the claims

Insurer: Trupanion

By:

Useful
Verified September 23, 2021

Because the list of items such as breed ect make no sense.

Because the list of items, such as breed, ect, make no sense.It says my dog has not been spayed and she was spayed at 6 months old! This and other things that make the policy higher, are incorrect and show that you are not using the information has not been updated, how conveinant!

Insurer: Trupanion

By:

Useful
Verified September 23, 2021

Cassandra was very helpful.

Cassandra was very helpful. I couldn't figure out how to send the invoice over email and she walked me through it. She was sincerely concerned about our Bella. That means a lot.

Insurer: Trupanion

By:

Useful
Verified September 23, 2021

Emily knows her business and was able to explain and answer every question I had!

Emily knows her business and was able to explain and answer every question I had! Great customer service!

Insurer: Trupanion

By:

Useful
Verified September 23, 2021

Trupanion paid when I wouldn’t have been able to

I purchased Trupanion when my dachshund was a puppy and when she aged and had multiple health issues, Trupanion paid my vet directly, within minutes. They have consistently met my expectations paying 90% including medications on almost all claims

Insurer: Trupanion

By: Tammy

Useful
September 23, 2021

My dog went to the veterinarian for an…

My dog went to the veterinarian for an ear infection and to get some flea medicine. I had to resend the exact info three times. Then they told me to stop resending. They’re the ones who asked for it. I’m still waiting for some kind of refund. I pay my bill every month. They make sure they get their money but don’t seem to act on claims. 😡

Insurer: Pets Best

By: Mary

September 23, 2021

Over 14 years with Trupanion

We have used Trupanion for over 14 years now. We have had coverage on 2 dogs, 2 cats and now we are adding to our fur family. We highly recommend using Trupanion as they have always been extremely respectful and efficient when we have had to use their services. The Trupanion's staff have always been extremely professionalism and it is odvious that they are all pet lovers.

Insurer: Trupanion Canada

By: Laetitia Vucina-Beatty

September 22, 2021

Reimbursement

They have good rates, the only reason I didn't give them five stars is because they're reimbursement takes so long to be completed. I normally have to wait about a month and a half for reimbursement.

Insurer: Pets Best

By: Germaine B

September 22, 2021

Jasper

My Corgi puppy fractured his femur and required surgery. I submitted my claims. I was kept informed of the status of these claims. I had 4 in total. The process was really simple. I uploaded the invoices and his medical records. I received my reimbursements within 14 days. The staff at Healthy Paws are both professional and personable. I received an email from the staff checking on Jasper recovery the other day. This is an amazing company!

Insurer: Healthy Paws

By: Linda Williamson

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