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Best experience
Filing a claim was so easy. I called and the representative explained the process then emailed the forms. I was reimbursed in less then a week! Your pet insurance is so affordable and i would recommend any pet owner to use Trupanion!
Insurer: Trupanion
By:
almost perfect
the only thing that i dont like is that you dont have any coverage for wellness visits, and vaccines
Insurer: Trupanion
By:
Aging Kitty
Trupanion provided quick and knowledgeable information on my claim and on future procedures. Very happy with contact.
Insurer: Trupanion
By:
I purchased Trupanion about 12 years ago. It's the best pet insurance in the United States. You guys are awesome.
I purchased Trupanion about 12 years ago for my Pet Remy. The claim process is very simple. Just scan your receipt and post it on the Web site. You receive a response within 2 or 3 days at the most. I have never been disappointed with their response or the amount of money that I received. Most times it's 90 % of the bill. They are awesome. Cathy Mealing
Insurer: Trupanion
By: Cathleen
Great Experience
I am not sure what has happened with the other reviewers but I can say that my experience has not been the same. Pets Best has been amazing. My dog was diagnosed with an auto immune disease around a year ago. We have had extensive lab work, tons of medication, alternative medicine treatments, etc. and every single thing (except for some herbal medications) has been covered. I have made well over 20 claims in the last few months alone and without question I always receive reimbursement. Sure they may take a little while to send the reimbursement out (about 3 weeks is my experience) but I am always confident that I will be getting that money back. On top of that, I have not had a single issue with a claim. I just submit and get reimbursed. I was skeptical to get it at first but I am glad I did because it has saved me a TON of money and let’s me get the best care I can for my pet without the worry of going bankrupt.
Insurer: Pets Best
By: Mike
This was simply the very best option…
This was simply the very best option available for my new family member Nala the golden retriever. The Trupanion representative was extremely comforting, friendly, and professional. The entire process was simple and quick!
Insurer: Trupanion Canada
By: Kenneth Hanley
bait and switch
They advertise $10.00 monthly cost. NOT EVEN CLOSE. Stay away from scammers like this. I would rather see the price up front then give my personal information to them and find out that it's a classic bait and switch. I dare you to post this negative review
Insurer: Lemonade
By: david
Easy to Deal With
Pets best is super easy to submit claims to and also very accepting of their coverage. Thanks to them Tuckers rash infection was covered.
Insurer: Pets Best
By: Lauren
Not getting answers
I signed up my newly adopted senior dog in June. In August he had an "event" while out walking and lost a lot of mobility in his back end. I submitted my first claim on Aug 25 and now at Sept 22 still have not heard a thing. I sent an email to ask when they might finish their review of my claim and all I got back was a survey to fill out. My dog needs further medical care. He is seeing a neurologist soon. I have no idea if I have coverage or not. When I got my coverage they made a big list of exclusions from his medical records which even includes ear hematomas because he had one. I am sorry I did not read all the google reviews before signing up because now I feel I made a BIG MISTAKE!!! My other dog is insured under Trupanion and their service and response times are excellent!
Insurer: Pets Plus Us
By: Marion