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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 10

Problems with fax

I haven't put through enough claims to determine how I feel about the service overall, but we had a big problem with faxes not being received. My vet tried to fax the medical records 3 times and got so annoyed that she told me she won't handle the insurance forms with Embrace anymore. Staff has been pleasant though.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mastiff
  • AGE OF PET: 1 - 8

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10

out of 10

Saved our family...

Our silver lab, Koa, managed to get into a baby bag while we were at work. He opened and ate a few items to include baby food and a bottle of Advil. The bottle was not full, but we had no idea how many pills were in the bottle. We immediately took him to the Animal Hospital in a new state (we recently moved from Arizona to Virginia). Koa was admitted to the hospital for treatment after a consultation with the animal poison control. In all, Koa spent 8 days in the hospital on 24/7 IV fluids and medications for his gastrointestinal tract. I checked the Healthy Paws app and website to verify what I already knew: that his services would be covered. I had two conversations a day with the veterinarians administering Koa's treatment and the discussion often revolved around whether we could afford to keep Koa on the IV fluids until his laboratory results showed that the toxins had been eliminated from his system. This was a touchy subject for the veterinarians because the treatment was close to $1000 a day and while they wanted to recommend the continued treatment they realized that many people could not afford the treatment. I assured them that Koa was covered and that we would and could do anything medically necessary to give Koa the best chance to live a long and healthy life. I cannot emphasize enough the peace of mind that I had throughout this ordeal knowing that I could afford to give Koa the best chance to live a long and healthy life. I never once had to hesitate or look at alternatives to treatment. I first came to Healthy Paws when Koa was a puppy. I chose what I felt was the coverage I wanted at a price that I could afford. I have recommended them to other dog lovers since Koa was a puppy. This event has only strengthened my belief in the truly outstanding service that Healthy Paws provided, and I will continue to recommend them to everyone I know. Our final bill was $8000. I submitted the claim through my app before I even left the hospital, and I received the check in the mail with in 5 days to include a weekend. Koa is healthy, happy, and home with us, and I am not sure that would be the case without Healthy Paws. For our family, the peace of mind of knowing, without a doubt, that we could do anything medically necessary to keep our family member with us for as long as possible was immeasurable, and I have Healthy Paws to thank for that.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

The best investment for your pets

When we adopted our dog from the shelter, they recommended PetFirst pet insurance. I am so thankful that we purchased this insurance for our dog. In the long run, I know we are realizing significant savings and our dog maintains to be a healthy pet.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace - Quick Efficient Easy

I have had Embrace for a few years, and this was the first year I had to use for illness. Claims were paid within a few days, Customer Service answered my questions clearly. Fell very at ease knowing I have this for my cats. Wellness benefit, makes the amount spent yearly worth it. Highly recommend!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Amazing service

My cat was hit by a car and incurred over $6000 in bills. Though I'd only had my Embrace policy for a few months, his bill was covered exactly as the contract states, and I only paid 10% of total. If not for the Embrace policy covering the surgery, I could not have justified the medical cost and would have had no choice but to euthanize my cat.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian
  • AGE OF PET: Under a year

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10

out of 10

Best pet insurance from people who truly care!

Healthy Paws is so responsive and very quick to refund your portion of the vet bill. It was so nice to not have to stress about money while our dog was at the vet for emergency services. The 90% refund rate is the best we've seen. Thank you Healthy Paws for all that you do!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Awesome Customer Service - Great Experience!

I have utilized a wellness claim for a teeth cleaning for my cat and the claim was handled smoothly and quickly. Then, the silly boy got himself injured, apparently in a fight, and the claim for the covered portion of that injury was paid promptly again. Also, when I requested help with submitting a vet clearance for Toby the customer service was excellent and helpful. So far, my experience overall with Embrace has been outstanding!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: Over 8 years

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10

out of 10

You cannot wish for a better pet insurance company

Our 1 1/2 old mini dachshund Kate had a nasty MRSA outbreak which put her in the hospital for almost 2 weeks. She was on IV and a lot of meds. We almost lost her and it was a heart breaking experience I would not wish on anybody.HealtyPaws was with us through this ordeal all the way, reimbursing hefty medical bills and following up with the hospital staff on the records and documentation. You cannot wish for a better pet insurance company. Compassionate and super helpful. Kate and us will be grateful to you for the rest of our lives. THANK YOU!!!!!!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Dachshund
  • AGE OF PET: 1 - 8

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9

out of 10

Claim paid quickly

Muttiple claims for original injury and follow up treatments have been paid in a timely manner. I like the direct deposit. The coverage has worked out well for me.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Great Customer Service

I'm really glad that I went with Embrace for my pet's health insurance. The prices are reasonable and any time I have a question and I e-mail the Customer Service they have always responded in a day of my e-mail. I also like that I'm able to check on claims on line and if I have any questions I get a response very quickly.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pit Bull
  • AGE OF PET: 1 - 8

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