154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 27, 2021

Actually it was Melissa who helped me setup my account.

Actually it was Melissa who helped me setup my account. Please be sure she gets the credit for this survey. She did an awesome job answering my questions & informing me of how this insurance works, coverage, etc

Insurer: Trupanion

By:

Useful
Verified September 27, 2021

Alexandra was very kind and very helpful.

Alexandra was very kind and very helpful. Her help made it much easier to submit my claim.

Insurer: Trupanion

By:

Useful
Verified September 27, 2021

Great Insurance

Always quick to respond to invoices and questions.

Insurer: Trupanion

By:

Useful
Verified September 27, 2021

Thank you so much for your concern for…

Thank you so much for your concern for our little furry family member. You don’t know how much Healthy Paws helped us out. During that stressful time, the last thing we wanted to hear was that we had to pay all those bills 100% at the time of service. Holy moly!!! Of course you do it because it is what needs to be done but later we were thinking “How are we going to pay for this???” Thankfully, Tama is doing fantastic now!! Many thanks!!!

Insurer: Healthy Paws

By: Leane

September 27, 2021

Don't trust their intro rates - they skyrocket later

I have been a customer with Healthy Paws Insurance since 2016. My 6-year-old dog has been very health overall and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.

Insurer: Healthy Paws

By: Sandra

Useful
September 27, 2021

Don't trust their intro rates - they skyrocket later

My 6-year-old dog has been insured with Healthy Paws for years and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.

Insurer: Healthy Paws

By: Sandy T.

Verified September 27, 2021

Your customer service is HORRIBLE

Your customer service is HORRIBLE. I sat on hold for 45mins one day and gave up. I called back the next day and selected the call back Que. I have still Not received a call back and it has been over a WEEK!!!

Insurer: Spot

By: Misty Greer

September 26, 2021

Good deal

Good deal, easy,fast,friendly

Insurer: Trupanion

By: Julie

September 26, 2021

on the fence...

I got this insurance for my puppy who is now a year old, They process the claims quickly and it's quite easy to submit a claim. They don't cover as much as i thought they would . when she was spayed it cost over $900, and they paid about $90...very disappointing. At this point I would have been better off without insurance. I guess if something big were to happen it might be worth it.

Insurer: Pets Best

By: Barbara

September 26, 2021

Easy fast service

Never took insurance out before and so glad i did Only 2months of premiums and getting back for everyday checkups and flea and tick treatments, love it

Insurer: Pets Best

By: Nancy

Useful

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