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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Fast claim turnaround and great customer service

Had an emergency with my dog throwing up with blood present. This claim is the result of being sent to a second emergency facility because the first one did not have a surgeon available for possible obstruction (per x-ray). After overnight stay and observation at second ER, another x-ray taken and no blockage. This was the best conservative approach other than more expensive radiography and exploratory surgery. Embrace quickly processed my claim for the second ER and waiting on claim from first ER. Always great customer service during emails and phone correspondence. Thank you!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Springer Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Always there when we need them most

Our older lab began severely limping a few weeks ago, and it turned out she tore her ACL. We knew going in to the surgery that it would be expensive, and I can't tell you how many times we've told people how fortunate we are to have Healthy Paws insurance. Every time, claims are processed extremely quickly, and there are never any surprises or gotchas. Their straight-forward approach to insurance has given us tremendous peace of mind.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Over 8 years

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10

out of 10

Little Lucy

Our great Pyrenees tore her ACL joint just running in the yard! I called the customer service and she was so helpful and pleasant. So walked me through the process on how to submit the claim. It was so easy and before I knew it the claim was approved and the money was deposited into my checking account! Lucy had to have surgery and her bill was over $4,000! Thank goodness we had insurance with Pet Best because we received $2,500 back!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Pyrenees
  • AGE OF PET: 1 - 8

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10

out of 10

Embrace gets good grade!

courteous, knowledgeable assistance when telephoning, excellent service in providing updates to claim processing
  • INSURER: Embrace
  • POSTED: 10/02/2017
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

Great service

I've had great dealings with Embrace thus far. It's easy to file claims and get money back. They're also the only pet insurance company that I've found who will actually pay up front for certain procedures.
  • INSURER: Embrace
  • POSTED: 10/02/2017
  • BY:
  • BREED: Newfoundland
  • AGE OF PET: Under a year

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9

out of 10

Consistently great

I have used Embrace for years. I am so grateful for their clear communication, great customer service, and of course, their fair and timely reimbursements.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Pyrenees
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent - from nose to tail

Embrace is an insurance company that acts like a small family run company that actually cares about its clients. Their policies are great (I have 90% reimbursement, and it really does cover everything it says it does, including behavioral issues), and their customer service is stellar. Over the three years I've had an Embrace plan, I've submitted a bunch of claims, from injuries to anxiety, all over the country, with all different types of vets. Never once has there been a problem. Actually, the biggest problem I've had is in getting vets' offices to submit claims.I'm usually issued a check within 1-2 days of Embrace's receiving the claim. If there are any issues (which is unusual), they're incredibly easy to call and talk to. All claims are clearly shown on your account page, with the status. The one disputed claim I had was my fault - I submitted it well past the deadline. But I called, and they were very understanding and honored the claim anyways. I recommend Embrace to every pet owner I know, and I've placed flyers in my vet's office! I've heard a lot of horror stories about other pet insurance companies, but this is legit.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: 1 - 8

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10

out of 10

Certainly Cannot Complain!

Trupanion is my only experience with pet insurance. We haven't had to call on the insurance too often (partly, I think because my Vet doesn't always remember to submit claims which is ultimately my fault for not following up - I tend to make an issue of it only if my bill is significant, which I know is silly of me). In any case, the very few claims we've ever had for our two Boys have been processed quickly and in accordance with the terms of the policies as I understand them. No problems at all and certainly, nothing to complain about!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

I have a great dane so major $$$Best pet insurance

Best pet insurance I've come by. I have a great dane and her vet bills can get pretty pricey so having embrace has been a life saver. I 100% recommend it to anyone with large breed animals.
  • INSURER: Embrace
  • POSTED: 10/02/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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10

out of 10

Incredible Customer Service

Embrace has provided wonderful service through a number of challenging situations with our lab/collie mix. They provided clear and concise information on what is and is not covered. They processed all of our claims rapidly. And they reimbursed us promptly for all claims that were covered - including the few (unfortunately) large expenses we've incurred (knee surgery). I recommend Embrace without reservation!
  • INSURER: Embrace
  • POSTED: 10/02/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: 1 - 8

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