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They don't actually pay anything out ever.
We have been paying $80 a month for a year now. We have claimed 2 things and both have been rejected: 1) infection - apparently our policy doesn't cover this. We have a fairly good policy so I was surprised to see they wouldn't cover this. The cost was under $200 so I didn't have time to fight this. I assumed it was a one off situation. 2) Trip to emergency vet. Dog would not eat, was pooping blood and stomach was severely distended. This issue required multiple trips to the emergency vet. I was told this claim was rejected because it was related to a pre-existing condition. We got this coverage when our dog was months old. Her vet records showed vaccines to date only and she had NO pre-existing conditions. They just seem to make up a reason not to cover you. DO NOT SIGN UP WITH THIS COMPANY. THEY WILL NOT ACTUALLY PROVIDE ANY INSURANCE COVERAGE.
Insurer: Pets Plus Us
By: Kim
Fast response re claim. Within 30 min of receiving claim I received the outcome of coverage
Awesome every single time. Claim submitted response to me within 30 min always efficient and friendly. They really care about pets wellbeing and their moms pocketbooks lol
Insurer: Trupanion
By: Susan
Excellent excellent excellent
Excellent excellent excellent. Young man was patient
Insurer: Pumpkin
By: customer
BE AWARE ABOUT THIS COMPANY
This insurance will try to find any loopholes in order not to pay you any reimbursements!!! DO NOT GO WITH FIGO INSURANCE, BE AWARE I had a premium for my dog for more than a year and when my dog became sick I rushed to the vet, I did pay for all blood tests, medication, fluid therapy, and more... When I submitted the claim which was close to the amount of 1k this insurance denied reimbursement for any test or medication-related dog to my sickness!!!! Figo insurance is such a rip-off and SCAM!!! They will find a reason do not to pay you!!! Such a terrible experience with this insurance! They charge you a lot of money for premium and then when you have an accident they just simply will refer that this sickness or accident is not covered! I understand that they do not cover vet fees or pre-existing conditions BUT MY DOG EXPERIENCE ILLNESS WHEN I HAD MY INSURANCE FOR MORE THAN A YEAR! I WAS EXPECTING THAT THEY WILL COVER AT LEAST SOME TESTS OR MEDICATION IN ORDER TO IDENTIFY THE CAUSE OF THE DISEASE. BE AWARE OF THIS COMPANY!
Insurer: Figo
By: Alise
Pet lovers' companion!
Ease of registration. Customer-focused.
Insurer: Trupanion Canada
By: Olusegun Akintayo
I haven't had any experience yet with…
I haven't had any experience yet with your company so it is hard to rate right now. I do like the information that describes coverage. I do hope I receive more information by mail.
Insurer: ASPCA
By: Patricia Shoemaker
Fantastic insurance
Fantastic insurance. Easy to understand and sign up for!
Insurer: ASPCA
By: Erin Rosasco
Great options & Wellness Plans
Great options for emergencies and a wellness plan for "everyday care" to help keep a happy pet and owners;our pets are part of our families, and they are treated like that here.
Insurer: Embrace
By: Carolyn
I needed ins
I needed ins, for my cat found best option
Insurer: ASPCA
By: Kieth Polacek
Staff is very friendly and quick to…
Staff is very friendly and quick to respond
Insurer: Embrace
By: Jacob