Find and read reviews with confidence

Filed a claim and uploaded the necessary documents however Embrace said claim couldn't be processed because they did not look to see if the invoices were online. They suspended my claim however the necessary documents were available if they checked.

My PBGV was diagnosed with Glaucoma 2 years ago. Since you cover the cost of his medical care he still has his eyes and his pressures are within normal range. Just wish the premiums weren't so expensive.

Wellness routine visit

Our dog Lucy is a wonderful Rat Terrier mix that we rescued in 2013. She is a very smart and loyal dog. If we had to point out a "fault" in her, it would be her love of socks! Thankfully she's small enough where she can't swallow men's size socks, but she has managed to swallow 5 socks since we've had her. Thankfully, the first 4 she was able to expel on her own, but this last one was a larger woman's sock and she needed some help from our vet. We try to be ever vigilant in keeping socks out of reach, but she got this one somehow! (The little stinker!) I'm grateful for the wonderful pet hospital for helping our little Lucy and thanks to Pets Best insurance! I tell people all the time about how awesome it is to work with Pets Best! Very easy to file a claim and very quick reimbursement time!

Filing a claim was very easy to do and was process very fast.

I love your message of thanking me for take good care of Shadow. It is heartfelt. I appreciate hearing this. Your customer service personnel are extremely cheerful, very concern for my pet, extremely helpful. Just live talking with them. Thank you

I love your message of thanking me for take good care of Shadow. It is heartfelt. I appreciate hearing this. Your customer service personnel are extremely cheerful, very concern for my pet, extremely helpful. Just live talking with them. Thank you

I am very pleased with Embrace insurance.They have handled all my claims professionally and quickly.

They made up information about our animals to exclude them from coverage including telling us one of our cats was noted to have aggression back in 2012 (he wasn't born yet) They are nasty and misrepresented​ their care for our animals. So we have canceled with them and let USAA (veteran family here) that we will not pay money to any company that treats our animals like they have. Over $2k in bills. Met the deductible on first visit and got zero coverage. Our cat was constipated for the first time in his life but really bad...visit to ER and then 3 sedations and removal of excrement. This has been going on for 3 weeks. Pre existing condition my ass.

Embrace doesn't just give you the promises - they follow through. I had my policy with Embrace for only 3 months when I found out my Labrador Retriever puppy had hip dysplasia in both his hips. They covered the appropriate expenses right of the bat. These were very expensive surgeries and Embrace took a lot of the financial worries away. Embrace is a life saver!! Claims were handled quickly with courteous representatives. I can't recommend them high enough.