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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Lauren Did a great job taking care of my claime

Lauren did a great job taking care of my claim and the follow up phone call was very nice.
  • INSURER: Figo
  • POSTED: 08/29/2017
  • BY:
  • BREED: King Charles Spaniel
  • AGE OF PET: 1 - 8

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10

out of 10

Better service than plans for humans...

ASPCA's team does an excellent job of processing and paying claims for our doggie Jill. Everyone is very friendly and helpful. Excellent program!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Over 8 years

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10

out of 10

The best company for fur babies!

What a great company! Fast service and they truly care about their customers! Our baby girl, Hope, does a lot of camping and fishing with us so having her insured puts our minds at ease. On our last trip she took a swim in the river and came out limping with glass shards in her poor little paws. We rushed her to the vet (she had to stay overnight for observation), I printed out the claim form, gave it to the veterinary staff to fill out, they submitted it and that same day Embrace processed the claim and let me know the next day that our claim payment would be coming in the mail (we had already met our deductible for the year). Great service, I couldn't ask for a better insurance company for my baby!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great

My experience so far has been great. I have only had it for about 6 months. I used it for the first time 3 weeks ago. It took About 3 days to get my claims processed. A week later, I had all my money back! I highly recommend this insurance! I will write again when I get the last check back.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Pug
  • AGE OF PET: 1 - 8

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1

out of 10

Birth defect

This is the worst insurance ever! I adopted two jack russell terriers and activated their insurance the same day we saw the vet. One had congenital emphysema and required surgery. This was a birth defect and they considered it pre-existing. SHE WAS BORN WITH IT and we didn't know it!
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Jack Russell Terrier
  • AGE OF PET: Under a year

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10

out of 10

Petshealth is awesome!

I can't recommend Pethealth Insurance enough! They are so kind and caring about our dogs, and the claims I have filed have been reimbursed timely. All representatives that I have dealt with have great customer service and I truly am glad that both of my dogs are covered by them.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Poodle
  • AGE OF PET: Over 8 years

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1

out of 10

gives a hard time when you try and cancel

I recently tried to cancel my policy, after waiting on hold for over 30 mins ,the agant I encounter tried to talk me out of cancelling. I proceeded to strongly tell her I was absolutely positive I wanted to cancel. She put my on hold for another 10 mins to then tell me she could cancel the policy because it was my husbands name on the account. I let her know it was my credit card and she said it was his name on the billing info, which is untrue. She was extremely unprofessional and rude. Worst company never used it and truthfully not needed.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Money well spent!

We got pet insurance when we adopted our rescue dog over seven years ago after friends had recommended it. (They had a dog with two broken legs on Christmas Eve whose name became "honeymoon.") I love Embrace! The customer service has always been exceptional and incredibly prompt. We utilize the wellness policy and thankfully have never had a major issue to file a claim for besides that. My vet fills out the form and is kind enough to fax it and I always hear back from Embrace the same day. My dog was just in on Tuesday morning (today is Thursday) and I just got an email that my claim was approved and filed. My wellness money will be sent right away (think of it as an FSA except you pay less up front than you spend). I get a prompt response any time I email back with questions on my policy, any increase in charges or to make any changes and to verify claims information. They are absolutely wonderful and take a lot of stress out of dog ownership!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Sheltie
  • AGE OF PET: Over 8 years

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10

out of 10

Works like it should!

We adopted our dog and she came with embrace. I had always been hesitant about pet insurance and decided to give it a try since she had always had it and her prior owner raved about it. Our beagle has diabetes and while it is very well managed she does have some expenses come up. Embrace works better then any insurance I've ever used. From health to vision, renters to airplane Embrace is hands down the best. They are quick to process and send email updates along the way, cover what they say they are going to cover and are EXTREMELY pleasent on the phone. Though I've only called them once when transferring the insurance over to us. That's how easy the claim submission is, fill it out and fax or email it in and done. Now if they would just cover humans I'd be all set!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: 1 - 8

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2

out of 10

TERRIBLE PET NSURANCE COMPANY

Got a free one month policy when I adopted my dog from the Humane Society. Three days after I adopted him he became very very sick and ended up in the hospital followed by multiple very expensive vet visits. Yes, it was my choice to spend $3500 plus making him well and I was fine with spending the money knowing full well that I would only get back $1000 of what I spent.Turned in my claims a couple of weeks later and 4 separate times Pets First Insurance told me they couldn't process the claims until they received medical history. I kept telling Pets First Insurance I had no medical history as I only adopted him a few weeks ago. Same request over and over. They finally paid the multiple claims for the multiple different issues but it was a chore getting Pets First to pay at all. I don't know if any other pet insurance company is better as my co-workers have had the same bad experience with different companies. My suggestion is to put some money in a pet fund and just keep it for emergencies. Why? With a modest $40 per month policy, that's $480 a year. In a few years you would have enough to pay a hospital stay and not have the aggravation of arguing with Pets First Insurance. Yes, I did report all this to the Humane Society and the only reason Pets First paid is because the Humane Society called them for me.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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