out of 5
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5
5
out of 5
we are very pleased with customer service thank you for being there for Shaggy
we are very pleased with customer service thank you for being there for Shaggy
- INSURER: Trupanion Canada
- POSTED: 06/14/2017
- BY: Sandra
- BREED:
- AGE OF PET: Over 11 years
5
out of 5
Representatives are always cordial and so friendly.
Representatives are always cordial and so friendly. They ask about pet and give detailed answers that are sensible and helpful!
- INSURER: Trupanion
- POSTED: 06/14/2017
- BY: Jill
- BREED:
- AGE OF PET: Over 11 years
5
out of 5
I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason).
I appreciate the friendliness of the person I spoke with on the phone and that she gave me a clear understanding of what seemed to happening with the claims filed (there were multiple ones filed by my vet for some reason). She assured me this wouldn't interfere with me getting adequate coverage for the surgery happening tomorrow. Thank you!
- INSURER: Trupanion Canada
- POSTED: 06/14/2017
- BY: Julie
- BREED:
- AGE OF PET: Over 11 years
5
out of 5
3
out of 5
Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.
Once again i have to call you guys and tell you to put my mother back on the account every time we have to call you guys you keep doing this shit its a shared account and i am gett pissed off that i keep have to explain that tp you guys.
- INSURER: Trupanion Canada
- POSTED: 06/14/2017
- BY: Casandra
- BREED:
- AGE OF PET: Over 11 years
2
out of 5
5
out of 5
Despite not ever having a desire to utilize the insurance plan that you provide, during this process it has been very informative (in a positive way) and extremely easy to use.
Despite not ever having a desire to utilize the insurance plan that you provide, during this process it has been very informative (in a positive way) and extremely easy to use.
- INSURER: Trupanion Canada
- POSTED: 06/14/2017
- BY: Jeff
- BREED:
- AGE OF PET: 0 - 3
5
out of 5
1
out of 5
Since the Dr noted that my 3month old kitten had a slight heart murmur and most kittens out grow it that it wasn't a concern but now that he had a 1 year checkup and the murmur is still there they just wanted to do an echo to make sure there wasn't any he
Since the Dr noted that my 3month old kitten had a slight heart murmur and most kittens out grow it that it wasn't a concern but now that he had a 1 year checkup and the murmur is still there they just wanted to do an echo to make sure there wasn't any heart related issues but you would not approve the procedure hiding behind a previous existing condition which is b.s. since there was no diagnosis of heart problems just a notation to recheck at the next appointment I'm very disappointed and am considering cancelling the policy I have for both cars I have what's the point of paying for coverage if it of no use
- INSURER: Trupanion Canada
- POSTED: 06/14/2017
- BY: Robert
- BREED: Mixed Breed
- AGE OF PET: 0 - 3