Very disappointment with the amount reimbursed to us for our first claim.
Very disappointment with the amount reimbursed to us for our first claim. Have paid a lot in premiums and feel the amount reimbursed is not worth it. I am cancelling my policy.
- INSURER:
Trupanion Canada
- POSTED: 06/15/2017
- BY: Heather
- BREED:
- AGE OF PET: 7 - 10
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Trupanion is AWESOME!
Trupanion is AWESOME!!!!!
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Ashley
- BREED:
- AGE OF PET: Over 11 years
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My son suggested you for my pup.
My son suggested you for my pup. He did research and decided you were the best. I agree. We lost our previous dog to poison and you all were very helpful during that sad time. We now have our new pup with you. Hopfully, won't need anything from you at all, but nice to know you will be there if necessary. Thank you.
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Susan
- BREED:
- AGE OF PET: 7 - 10
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I tell everyone I know who is has a pet to get Trupanion.
I tell everyone I know who is has a pet to get Trupanion.
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Cheryl
- BREED:
- AGE OF PET: Over 11 years
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Trupanion has always gone above & beyond to help us care for our pets.
Trupanion has always gone above & beyond to help us care for our pets. It is very clear that their number one priority is client satisfaction. I sing their praises to anyone who will listen!!
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Linda
- BREED:
- AGE OF PET: Over 11 years
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Please, please, pleeeeease.
Please, please, pleeeeease....fix the online claim submit option!!! Love y'all otherwise!
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Westley
- BREED:
- AGE OF PET: 0 - 3
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Took several calls from myself and vet to get this straightened out.
Took several calls from myself and vet to get this straightened out. I'm not sure if the same issue won't come up again.
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Adele
- BREED:
- AGE OF PET: 7 - 10
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I was told that the next attempt for debit my payment card would not happen until Saturday June 17th.
I was told that the next attempt for debit my payment card would not happen until Saturday June 17th.......BUT payment was processed TODAY!!!!!......causing a minus account balance on my checking account !!!!!! Not happy.
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Steven
- BREED:
- AGE OF PET: Over 11 years
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Representative was very nice and helpful.
Representative was very nice and helpful.
- INSURER:
Trupanion
- POSTED: 06/15/2017
- BY: Judy
- BREED: Balinese
- AGE OF PET: 0 - 3
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I Had Told Your Customers Service...
I had told your customers service representative that my dog had past away and needed to close out her policies. The representative told me to submit my final claim first before closing out the policies. Will after she did not see claim after a few days, she called me to see if I needed any help with filing out the last claim. That to me was going above and beyond her job to help me through my hard time in dealing with the passing of beloved pet. Thanks to all once again.
- INSURER:
Pets Best
- POSTED: 06/15/2017
- BY: Boyse
- BREED: American Pitbull Terrier
- AGE OF PET: Over 11 years
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