220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to submit claims
Easy to submit claims; Frequent updates on where claim is in the process; quick reply with detailed response about what part of claim is being paid; quick reimbursement.
Insurer: Trupanion
By: Kathy
Our pets are family
Love the ease of mind
Insurer: MetLife
By: Cameron Gallier
After almost two months
After almost two months, my claim was finally settled. But I've been paying out of pocket for a rental since they stopped coverage for it, even though my vehicle was considered a total loss. Due to this, my payment NSFd, and now even though I've made the payment through the phone payment system, which took the money from my bank account right away, I have to wait 24-48 hours to be able to update my policy...dealership will not finalize purchase of new vehicle without a pink slip for the vehicle, so now I am stuck paying for the rental even longer, and due to work, I will not be able to finish the purchase of the vehicle this week, so now I'm stuck with more rental fees, no new vehicle even though my settlement finally finalized after almost two months, and 14 day new vehicle clause doesn't mean diddly to dealership. On top of being in an accident, this entire experience has been a nightmare.
Insurer: Sonnet
By: Jason Lewis
It was quick and easy to process a…
It was quick and easy to process a claim.
Insurer: Fetch
By: Elizabeth
Fabulous customer service
Fabulous customer service. Amanda may well be the most helpful, informed and kind customer service representative I have ever dealt with. We had a wonderful conversation, and Amanda helped with my grief over my deceased pet as well as reassuring me that I now have an excellent policy for my new baby. Thank you so much. It was a wonderful experience.
Insurer: Fetch
By: MaggieMay
Very helpful customer service.
Very helpful customer service.
Insurer: Trupanion
By: Karl
Team Awesome
Great help Answered all my questions Got back to me evey time I sent an email Tried calling to get a hold of me but my phone where I am at just kept sending her to my voice mail so she emailed me to let me know.
Insurer: Fetch Canada
By: Mooseknuckle
Great service
Melody is sweet and patient, she explained everything well and adjusted me to what fitted me best.
Insurer: Nationwide
By: Kendra
Uncaring
First, I waited almost 30 minutes for anyone to answer the phone and then the girl on the other end was cold and direct without any care for why I was calling. It was heartbreaking.
Insurer: Embrace
By: Roberta Stephens Satori
Easy application with reasonable fees
Easy application with reasonable fees, and great coverage.
Insurer: Nationwide
By: Helen Havrilla