220,626+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 220,626 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Healthy Paws is an absolute scam
Healthy Paws is an absolute scam. I’ve been a customer for over a decade, and they raise the prices an exorbitant amount every year. When your pet inevitably becomes a senior that needs care, the monthly deductible becomes so high that you ultimately price out and can no longer afford coverage. If you switch to a different provider, then your pets pre existing conditions will no longer be covered. Greedy company.
Insurer: Healthy Paws
By: Shauna Sexton
The website was easy to use to file a…
The website was easy to use to file a claim. The response time to the claim was excellent. At the time, I was dealing with an emergency health issues with my dog and appreciated the quick response.
Insurer: Pumpkin
By: Felicia
Great customer service and very helpful…
Great customer service and very helpful in detail what I needed to send in for claims for my Declan. Very knowledgeable and patient with me. Everything was done quickly and easy to understand. Agent was very courteous as well.
Insurer: MetLife
By: Judy Morales
Debra
Great and very quick service !! Been with Pets Best for 4 years and no problems at all !!!
Affordable and easy to sign up.
Affordable and easy to sign up.
Insurer: MetLife
By: ICH
The process to submit a claim was…
The process to submit a claim was simple. The review was and approval was quick. The payment was sent directly to the facility. Easy.
Insurer: Trupanion
By: Priscilla
Cannot cancel deceased pet on group policy
One of my pets passed away on a group policy. I call to notify them and was sent to SALES. They update the policy and demand another premium payment for the updated policy. They literally just took my premium from my account with my deceased pet that day. They refuse to cacel my deceased pet until I pay them a new premium. I filed a complaint with the insurance commissioner. We are at a stand off. They will keep taking my money while waiting for more before I can get it settled. To Metlife and your standard comment on all negative reviews...skip the platitudes. They mean nothing. Your "customer service" is useless so don't insult me further.
Insurer: MetLife
By: Tracie Winter
I am so grateful to have purchased…
I am so grateful to have purchased Healthy Paws Insurance for my pets. I had to take my dog into the emergency the other evening. He had to stay almost 3 days and had many procedures. In the end he is doing AMAZING!! Healthy Paws paid for ALL of what my plan stated it would. You never really know until the time comes. It was such a relief to know that I was covered and could relax and enjoy having my healthy baby back home.
Insurer: Healthy Paws
By: Alanna
Friendly representative and quick…
Friendly representative and quick service!
Insurer: Nationwide
By: Sarra Keeton creepy.panda
Filing the claim was simple
Filing the claim was simple, this was the first time doing this and there were no issues. Claim processed as I thought it would. Thank you
Insurer: Fetch
By: Kim