Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

SCAMMED

You folks are scam artists. In my case,, you collect$1,100 a year and when I just submitted MY FIRST CLAIM you generously offer me $50I will tell all friends to never waste money with you crooks
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

2 dogs covered

We switched to Trupanion from another company about 3 years ago. Trupanions coverage is simple and straight forward. We have 2 dogs covered and thus far all claims have been processed quickly and fairly.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Doberman
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

So Sure Surgery Wouldn't be Covered, But It Was!

4 months ago one of my friends talked me into getting Embrace Pet Insurance. She shows dogs and has a household of various breed dogs all of which are her babies and all are covered by Embrace. She said others that show also use Embrace so I thought I'll look into the company. I have 2 dogs - 6 and 14. I decided to get insurance for just the 6 year old and so thankful I did. He had 1 pre-existing condition that I was aware of, luxating patellas (both knees,) so when he started limping I thought figures this is the knee problem and it's not covered. After a month of anti inflamatory meds that didn't help, my regular vet suggested I get an ortho evaluation and found he had torn his ACL. So he had the ACL surgery and also made an adjustment in his knee to strengthen the joint. Again, I figured this wouldn't be covered because anything with the knee would off limits. However, I was wrong! The ACL tear was covered and only the specific portion relating to the knee joint was not covered, a very small portion of the entire bill. I also requested that the bill for the first vet visit, which was denied because my vet wasn't sure it wasn't caused by the luxating patella, be reevaluated. This time it was approved. I can't say enough good things about the professionalism of Embrace and the quality of the service it provides.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Pet insurance really works!

When we got our dog 5 years ago, we hesitated about pet insurance because I heard so many bad things about them not covering certain things or never knowing what the reimbursement would be. We had to file a claim for the first time last month when we ended up in the ER. We found out Bentley had pneumonia and then from the X-rays we found out he had an obstruction in his stomach. He had surgery the next day. I called Embrace and started the process. In less than 2 weeks, I had my reimbursement in my account. I was amazed how quickly it happened. They were so easy to work with and it was nice to know exactly how much would be refunded to us. We hope to not have to file another claim anytime soon, but we're so grateful for Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
1

out of 10

Scam artists! Stay away!

RIPOFF! I've been paying this policy religiously for two pets for several years. They've made thousands off of me. When one of my pets needed surgery, I had to fork out thousands. The process took a ridiculously long time and I was only reimbursed less than 15% of what I had to spend. So if I had to spend $10,000, I was reimbursed less than $1500. This charge couldn't be included. That charge can't be included! I worked hard for the money I paid to them to make sure my pets were covered. And when a crisis hit, I feel like I was really taken advantage of. Not happy! Stay away unless you want to be taken for a fool!
  • INSURER: Healthy Paws
  • POSTED: 10/17/2018
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Great Service & Rapid Response Time

We had our 3 month old puppy got into something on a vacation in Grand Lake, CO. The vet estimated a $2,000 bill for a weekend stay and procedures. Embrace was very helpful in our questions as being new dog owners and helped us every step along the way to receive our insurance check. 10/10
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Professional and friendly customer service

We looked for pet insurances for our 2 Rhodesian Ridgebacks and ended up with ASPCA. We did the set up over the phone and we have had 1 claim in our first year. Both times I was very impressed with their customer service. It takes very little time to talk to a person and they won't rest until all questions are answered.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rhodesian Ridgeback
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Great comfort for folks with older dogs

As a first-time dog "mom", the cost of vet care came as a huge shock to me 8 1/2 years ago. Fortunately, my cockapoo Obie was always a healthy guy. However, as he ages, he's encountering more frequent and more expensive health issues -- like two torn acl's this past year. The cost of X-rays, blood tests and specialists would have been far beyond my means, if I hadn't made the wise decision to become an Embrace customer. The staff is unfailingly compassionate, helpful, and knowledgeable. Claims are handled promptly and communication is outstanding. The one time I had a claim denied, the explanation was clear and helped me recognize the connection between two health issues I had seen as completely unrelated. My one suggestion is that Embrace offer a discount for senior citizens on fixed incomes. Obi-wan Kenobi is not the only one in our small family getting older.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Cockapoo
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Embrace Great So Far

We submitted our first claim and it was processed with no issues within a week.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bulldog
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Very good insurance

I have had this insurance for about a year now. I chose it because of the way they process their claims and the things they covered. I chose a 90% reimbursement and i pay no deductible. My doggie is a Yorkie Maltese mix. I have filed claims for illness and wellness over the past year without any issues. The reimbursement is deposited into my checking acct in a timely manner. They are also very good at communicating with me via email. I am very happy with ASPCA and would highly recommend them.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No

Get a quote today

Leave a review