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Jess the wonderful Customer service rep. riginally called me from my…
Jess originally called me from my internet inquiry. She explained the program flawlessly and us helping me with my first wellness claim. Everything should go so smoothly.
Insurer: Embrace
By: janice cullen
Not sure how to review
Not sure how to review. You asked about the review before my claims were processed The process time are quiet long - a month. Luckily when someone has a pet, he always should have extra money but for someone who really needs the reimbursement back faster due to the financial situation - it is very slow process with claims. I do like though that there is at least that honesty and note how long it could take so that one is not sitting and not wondering.
Insurer: Pets Best
By: Lucy Wright
Taking care of my dog
They aren't the fastest but I've had no problem getting reimbursed. My dog was pretty rambunctious as a pup and therefore hurt his right rear leg and was seen by my Vet several times. Pet Insurance took care of most everything. Glad I went with this Company.
Insurer: Pets Best
By: Gary
Happy with Trupanion
We are so happy to have Trupanion in our corner. They are easy to talk with and quick to help us solve any problems we may have. With Trupanion having SC00TER'S back, we feel at easy with any situation that may show up. Thank you to the staff, for your kindness. .SCOOTER (KING CHARLES CAVALIER) MALE B/D 09/25/2020
Insurer: Trupanion
By: Ginger Kloppenberg
First experience with pet insurance
First experience with pet insurance Very easy to understand the benefits and the deductibles and when the coverage starts I feel that some of the prices for services are somewhat low on your end it still an OK deal the deductible is OK
Insurer: ASPCA
By: David Ragan
Claim reimbursement
Ive had Pets Best for almost all of my pets during their life with Healthy Paws when Pets Best premium got to over 2000.00 for my almost 14 year old dog. I know have 2 dogs on Pets Best and their claim reimbursement turnaround time is very unacceptable. It is now 39-45 days. My one dog on Healthy Paws is less than 14 days. Why the difference? Pets Best you need to step up to the plate.
Insurer: Pets Best
By: Sharlene
New client
New client, haven't utilized service as of yet however customer service (Stephanie) was great. I hope service is as good as customer service and its reviews.
Insurer: Prudent Pet
By: Elizabeth
Just signed up for the policy
Just signed up for the policy. That was fine and priced competitively. Have not yet had to file a claim.
Insurer: ASPCA
By: Michael D.
She was so nice and worked through the…
She was so nice and worked through the problem with me. I would recommend the company to anyone. Thank you, Sue Smith
Insurer: ASPCA
By: Susan Smith
Great customer service
The rep answered all my questions. I was pleased with her friendly demeanor too.
Insurer: ASPCA
By: Michelle Petrillo