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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Absolute worst pet insurance company…
Absolute worst pet insurance company I’ve ever had. They will do anything they can to get out of a claim. I even sent an estimate of the surgery and prior to the surgical date, never heard anything back so I assumed it would be covered. They will leave you holding the bag as they don’t want to pay anything. Do not trust these people at all. 100% worst insurance company out there for pets and total scam artists.
Insurer: Prudent Pet
By: DBB
I am so happy with Trupanion the claim was hassle free.
I am so happy with Trupanion, the claim was hassle free. Thanks so much.
Insurer: Trupanion Canada
By:
OUTSTANDING CUSTOMER SERVICE
I found the lady providing the service very well informed and made my wife and I very comfortable with the process. Polite, making sure we understood policies and did not rush through.
Insurer: Trupanion Canada
By:
Great experience
Process is simple
Insurer: Trupanion Canada
By:
Worry free care & service
Service is quick which also means reimbursement is quick. To me, that means no worries to get and keep my little Eun-Ha healthy and as comfortable as possible at all times. Thank you, Trupanion team!
Insurer: Trupanion Canada
By:
Easy, straightforward sign-up process.
Simple and quick
Insurer: Trupanion Canada
By:
So helpful and so efficient processing claims.
So helpful and so efficient processing claims. A god send!
Insurer: Trupanion Canada
By:
Trupanion sign up process
The process was very efficient The person I dealt with was very friendly and knowledgeable
Insurer: Trupanion Canada
By:
Only the best
The quick response time after you receive a claim is appreciated. Your team puts calm into a sometimes stressful situation and delivers a refund amount quickly. Trupanion has been a trusted part of good health care for our pup. Thank you.
Insurer: Trupanion Canada
By:
Recommend
Very patient and helpful a pleasant experience not pressured but informative.
Insurer: Trupanion Canada
By: