Find and read reviews with confidence

I am so glad we got insurance for our pets. We don't have to ask the vet how much before he does a test. That relives us to focus on our pets health rather than the bill. Your customer service has always been very helpful. I will recommend your company to other pet owners.

Although they claim they don't raise policy due to illness, odd that after a claim for for a sudden dental issue it was raised the next year. Now when claims go in they have nbeen holding back with payments????OVER 2 MONTHS . Still waiting. I don't care about internal issues, and why are they always reviewing and reviewing what the hell are they looking for??? Reasons to deny claims..........

Although they claim they don't raise policy due to illness, odd that after a claim for for a sudden dental issue it was raised the next year. Now when claims go in they have nbeen holding back with payments????OVER 2 MONTHS . Still waiting. I don't care about internal issues, and why are they always reviewing and reviewing what the hell are they looking for??? Reasons to deny claims..........

I've had my Great Dane and American Bulldog Mix insured with Healthy Paws for over two years and I've needed to use them twice for the Great Dane (2 tumors) and most recently for the American Bulldog Mix (the dreaded CCL repair!). I can't say enough good things about them, from the ease of filing the claim to the speed at which they reimburse me. Bonus: A representative always e-mails me afterwards to check in on my pet and yes, they name my dogs by name. It's a very nice touch in a world where caring people are hard to come by.

We got health insurance for our golden retriever puppy thinking it was a precaution for down the line. His plan started in February, and we pay $43 a month. In April, we notice he has a slight limp. Per vet's instructions, we have him take it easy (no long walks, rough play, stairs, etc.) to make sure it's just a sprain. Well, turns out it was more than just a strain. With our first $400 X-ray, we met our $250 deductible. I filed the claim (easy, just take a picture with your phone and upload to the app) and it was approved in under 3 days. We received a check in the mail soon after. THEN, though, the X-ray results came back and showed that our sweet 7-month-old puppy had elbow dysplasia in his right and left leg. Our vet recommended surgery ASAP, so as to reduce the damage of the FCP (x2) and OCD lesion and prevent him from suffering from debilitating arthritis at a very young age. We took him to a specialist, who agreed he needed the surgery in order to live as happy and normal of a life as possible. The surgery was going to cost $4,100 (!) which for us, is a LOT. We were glad we had pet insurance and hopeful they would cover it, but we'd heard all kinds of stories about people getting turned down for nonsense reasons and companies making excuses not to cover things. Our pup had his surgery May 2, and I (nervously) filed our claim the next day. Two days after that, it was approved -- covered in full, and we were sent a reimbursement check for 80% in the mail. Healthy Paws even followed up to ask how our dog was doing. I can't even tell you how thankful I am we got insurance from Healthy Paws. This would have been a huge financial setback for us, but thanks to our coverage, it was a manageable expense.

FABULOUS service

FABULOUS service

trupanion is a pets best friend

Please explain why you don't cover cremation. What else am I supposed to do with the body of my beloved pet?

You guys are amazing thank you so much for always being there for me and my girls