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It was easy and straightforward
It was easy and straightforward. I got exactly what i wanted and the process wasn't a headache.
Insurer: ASPCA
By: Maya Vaughan
I have nothing but great things to say…
I have nothing but great things to say about Embrace. My pup was dealing with some lameness in her left hind leg, finally diagnosed with full ACL. Consultation, surgery, the entire claim process was so easy and really didn’t take very long for me to get reimbursed. Also covered according to my policy.
Insurer: Embrace
By: Jane Bates
Good Insurance, Bad Turnaround Time.
I've had PB insurance for a couple years. It was my first experience with pet insurance. It started out very good (5 stars). The turn around time on reimbursement was reasonable. In the last year this has not been the case. The cost of vet care is very high and the reason that we have insurance is because of the cost. Most people can't afford to wait over a month to get reimbursed. We had one dog who was insured with Nationwide. When a claim was eventually filed it took under two weeks for reimbursement. Pet's Best needs to work hard on this aspect of their program. Otherwise I am satisfied with the insurance.
Insurer: Pets Best
By: Debra Miller
Takes forever to get your money back!!!
Takes forever to get your money back!!!
Insurer: Pets Best
By: larry mylek
I'm thinking Will need to look onto…
I'm thinking Will need to look into finding a better pet insurance. I have submitted 3 claims. The first on the 16 pf September, then 2 days later Had to summit another one. The most resent about a week or two. I understand there is a process and some waiting but I don't even know if I'll receive any reimbursement this year. They dp keep sending reminders that they are sorry for the delay, that is taking longer than usual, but it's getting ridiculous.
Insurer: ASPCA
By: Elena Rosales
This is the worst company I have…
This is the worst company I have dealing with. After years of paying the monthly premiums they declined my $400 legitimate claim stating I didn't show proof it wasn't a pre-existing condition. They asked me to supply records going back 10 years! Plus they say I ran out of time. My vet supplied records going back 4 years but that wasn't enough. These people are criminals. They say all the right things but do nothing.
Insurer: Healthy Paws
By: Customer
Pets Best came through for me
My dog had very expensive surgery for his eye, lots of pre and post surgical testing and follow up, never had a problem with the claims process and the customer service is great! I highly recommend.
Insurer: Pets Best
By: margaret
Received a quote and even got a call back
Received a quote and even got a call back to help me with finishing the process. This is the first time in insuring my 6 year old Havanese. Looking forward to just having the comfort of just knowing my fur baby is covered.
Insurer: Prudent Pet
By: JustAnswer Customer
Super easy quote process
Super easy quote process! The slide bars for coverage was very helpful in the decision making. Enrollment is easy! Thanks!
Insurer: Spot
By: Sarah
Your policies have become too expensive and your deductibles are unaffordable since every new condition has a deductible rather than a yearly deductible.
Your policies have become too expensive and your deductibles are unaffordable since every new condition has a deductible rather than a yearly deductible.
Insurer: Trupanion
By: