waste of money
They won't cover ANYTHING!!!! I had just about all my claims denied for my rescue, basically because there was not a 12 month history for her. Which they knew from the start since she was a rescue! They also consider a "cough" a pre-existing condition.. Thankfully human healthy insurance isn't this bad or else! It took them months to deny all my claims. claims from March were finally handled in July after 5 or 6 phone calls and 3 emails.
- INSURER:
Embrace
- POSTED: 07/28/2017
- BY: Jennifer
- BREED: American Foxhound
- AGE OF PET: 7 - 10
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Very positive experience
Both of my dogs recently had orthopedic problems which necessitated many veterinary visits. Embrace Insurance processed the claims fairly quickly and kept me informed as to when I might expect reimbursement. I was completely satisfied with the way the process worked and wouldn't hesitate to recommend Embrace. I will think about getting drug/prescription coverage next time I renew because those costs mounted up quickly and weren't reimbursable on policies that only cover accidents or illness.
- INSURER:
Embrace
- POSTED: 07/28/2017
- BY: Geri
- BREED: Sussex Spaniel
- AGE OF PET: Over 11 years
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First time I've bought pet insurance.
This is the first time I bought pet insurance for my two dogs. I wish I had done it soon. I find Embrace to be an excellent pet insurance company. Their turnaround time for payment is excellent, they keep in constant contact with you through emails as to the status of each claim, and find them extremely easy to deal with. I would highly recommend them.
- INSURER:
Embrace
- POSTED: 07/28/2017
- BY: Debbie
- BREED: Yorkshire Terrier
- AGE OF PET: Over 11 years
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Thank you for all you do.
Nice job and easy to use.
- INSURER:
Embrace
- POSTED: 07/28/2017
- BY: Brian
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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As Advertised!
No complaints. We had a high-deductible, high-reimbursement plan. Our pet met her limit for the year, and every claim was approved and the reimbursed in short order (within days). No hassles whatsoever, and good value ($240 for a 10-year-old dog at a $1000 deductible and 90% reimbursement after that).
- INSURER:
Embrace
- POSTED: 07/28/2017
- BY: JJW
- BREED: Goldendoodle
- AGE OF PET: Over 11 years
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Your staff are friendly and courteous.
Your staff are friendly and courteous. It means a lot when they ask how Nikki and Princess are doing. Your company is awesome.
- INSURER:
Trupanion
- POSTED: 07/28/2017
- BY: Francis
- BREED:
- AGE OF PET: Over 11 years
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The reason for my call was that my monthly rate jumped by 20.
The reason for my call was that my monthly rate jumped by 20.00 a payment and if I was just a couple of years into the insurance plan I would probably drop out. The representative was fine however there was no issue to resolve just a simple question, why
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Vicki
- BREED:
- AGE OF PET: Over 11 years
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Prompt ATTENTION TO MY PROBLEM.
Prompt ATTENTION
TO MY PROBLEM.
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So Happy I decided to get Molly insured with your company.
So Happy I decided to get Molly insured with your company. Every interaction I had with customer service has been a positive one :)
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Connie
- BREED:
- AGE OF PET: 0 - 3
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So thankful for having such a great insurance.
So thankful for having such a great insurance. Always helpful. 10 out of 10 for customer service every single time we call!
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Tisha
- BREED:
- AGE OF PET: 7 - 10
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