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Always helpful and caring
Always helpful and caring
Insurer: Trupanion Canada
By:
Almost a 10
Claims are easy to file and responded to quickly. The insurance itself is very expensive, which is the reason the score is not a 10.
Insurer: Trupanion Canada
By:
Did not like the appeal process for questions/clarification of refusal
Did not like the appeal process for questions/clarification of refusal
Insurer: Trupanion Canada
By:
So far I am super happy with ASPCA pet…
So far I am super happy with ASPCA pet insurance. They have been very helpful registering my account.
Insurer: ASPCA
By: Beth Negelein
I'm frustrated with how many exceptions…
I'm frustrated with how many exceptions you have. The policy is way out of the money for me.
Insurer: Pets Best
By: Chris Wofford
So thankful for the entire Embrace Team!
I have a high deductible plan, and have had the insurance for a number of years without a claim. Now that my boy is 14, I have unfortunately had to use it a number of times this year. I am completely satisfied with the claims process, and am thankful for the help in paying the expenses!
Insurer: Healthy Paws
By: Jacque
Exceptional company!
I've had trupanion for 10 years now. I used them for the 1st time last year when my dog tore her ACL. When I called to ask them for assistance they handled it seamlessly with courtesy and I really appreciated them answering my questions. The rep was very knowledgable and started my claim for me. They paid the vet directly so other than my deductible and small fees, nothing was out of pocket and waiting for reimbursement!! Now, my poor pup tore her other ACL. When I called to make sure it was covered, they said yes and the process is the same!! While I await her 2nd surgery, I know they've got her covered! Highly recommend!!
Insurer: Trupanion
By: Stacey Oliveira
Enrollment was easy
Enrollment was easy. Customer service representative answered questions.
Insurer: Spot
By: New Member
Did not get my free quotes
Did not get my free quotes. Useless add and now I get junk mail
Insurer: Spot
By: Mark De Arman
Changes to my policy
Called in on 11/1/2021 to make changes to my policy regarding the death of my cat and adding a kitten to my policy. I had the pleasure of talking to Dan and he was extremely helpful and compassionate in helping with my needs. He is a great asset to Embrace Pet Insurance.
Insurer: Embrace
By: Rick