Prompt ATTENTION TO MY PROBLEM.
Prompt ATTENTION
TO MY PROBLEM.
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So Happy I decided to get Molly insured with your company.
So Happy I decided to get Molly insured with your company. Every interaction I had with customer service has been a positive one :)
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Connie
- BREED:
- AGE OF PET: 0 - 3
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So thankful for having such a great insurance.
So thankful for having such a great insurance. Always helpful. 10 out of 10 for customer service every single time we call!
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Tisha
- BREED:
- AGE OF PET: 7 - 10
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Appreciate all your quick, professional attention to Riley's claims
Appreciate all your quick, professional attention to Riley's claims
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Melinda
- BREED:
- AGE OF PET: 0 - 3
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The reason for my call was that my monthly rate jumped by 20.
The reason for my call was that my monthly rate jumped by 20.00 a payment and if I was just a couple of years into the insurance plan I would probably drop out. The representative was fine however there was no issue to resolve just a simple question, why
- INSURER:
Trupanion
- POSTED: 07/28/2017
- BY: Vicki
- BREED:
- AGE OF PET: Over 11 years
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Prompt ATTENTION TO MY PROBLEM.
Prompt ATTENTION
TO MY PROBLEM.
- INSURER:
Trupanion
- POSTED: 07/28/2017
- BY: Patty
- BREED:
- AGE OF PET: 0 - 3
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As an older person not so tech savvy, the representative even talked me through how to email my forms on my iPhone.
As an older person not so tech savvy, the representative even talked me through how to email my forms on my iPhone.
- INSURER:
Trupanion Canada
- POSTED: 07/28/2017
- BY: Charlyn
- BREED:
- AGE OF PET: 0 - 3
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I judge a company on it's Customer Service.
I judge a company on it's Customer Service. Jae was very well trained to appear sympathetic and knowledgable about my concerns, however she ultimately passed my issue along to another department that apparently looks at issues, outside the normal Trupani
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Thank you so much for always being there for us!
Thank you so much for always being there for us! I actually started crying to a representative the other day. I was so embarrassed but she was so kind. God bless!
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