Great Customer Service
We have had our two dogs covered by Embrace for a few years now and have never had an issue with them processing our claims. I submit claims via e-mail and they are reimbursed within two weeks. Any time I have had to contact them the customer service people have been excellent.
- INSURER:
Embrace
- POSTED: 08/02/2017
- BY: M
- BREED: Beagle
- AGE OF PET: 7 - 10
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Not yet until I receive the response to the bill receipts I am sending to you, for the procedures that were and are still on going.
Not yet until I receive the response to the bill receipts I am sending to you, for the procedures that were and are still on going.
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I have always found Trupanion's staff to be most helpful.
I have always found Trupanion's staff to be most helpful. I think you are a great company and offer a great service.
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Joal
- BREED:
- AGE OF PET: Over 11 years
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Waiting to see how our first claim goes
Waiting to see how our first claim goes
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Wayne
- BREED:
- AGE OF PET:
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I lost my beautiful Princess Chloe on June 30th of this year.
I lost my beautiful Princess Chloe on June 30th of this year. She was 14 years old. Through her life she has many many problems and Trupanion was always there's for us. Thank you Trupanion, without you I wouldn't have had the 14 years with my sweet little angel!!
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Sandie
- BREED:
- AGE OF PET:
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Thanks to all at Trupanion!
Thanks to all at Trupanion! I have felt compassion through your communications regarding my beautiful pet, Bonnie-Belle. I have and will continue to recommend Trupanionwhenever the subject of pet insurance
comes up! You are very kind and your service is invaluable. Thank you.
- INSURER:
Trupanion Canada
- POSTED: 08/02/2017
- BY: Cathy
- BREED:
- AGE OF PET: Over 11 years
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Our Dog Has Had Both Back Leg Cru...
Our dog has had both back leg cruitiate tears and both have been covered under my policy and paid.
- INSURER:
Pets Best
- POSTED: 08/02/2017
- BY: Danielle
- BREED: English Bulldog
- AGE OF PET: 7 - 10
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I would recommend Trupanion more if the monthly cost was more reasonable at $40/month instead of $60/month.
I would recommend Trupanion more if the monthly cost was more reasonable at $40/month instead of $60/month.
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Michaela
- BREED:
- AGE OF PET: Over 11 years
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I love how you can feel the love they have for our animals.
I love how you can feel the love they have for our animals. Always asking how they are and just being so friendly!
- INSURER:
Trupanion
- POSTED: 08/02/2017
- BY: Marquita
- BREED:
- AGE OF PET: Over 11 years
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I Couldn'T Believe How Personable...
I couldn't believe how personable and sympathetic your customer service representative were to our lost of our dog Captain. I felt as though they(reps) were my friends. Awesome and very heartfelt! Thanks!
- INSURER:
Pets Best
- POSTED: 08/02/2017
- BY: Cynthia
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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