Representative did an excellent job as always.
Representative did an excellent job as always.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Jim
- BREED: Siberian
- AGE OF PET: 0 - 3
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Lucy and I love Trupanion!
Lucy and I love Trupanion! Thanks for all you do! I know you really care about my dog!
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Ellen
- BREED:
- AGE OF PET: Over 11 years
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To many price increases.
To many price increases. Not represented that way 8 and 7 years ago that I walked away understanding price increases for our two dogs.
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Peggy
- BREED:
- AGE OF PET: 0 - 3
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Always pleasant when I call, no matter what the issue!
Always pleasant when I call, no matter what the issue! You dealt with Reina's two surgeries to my complete satisfaction and then some!!
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You take too long with claims.
You take too long with claims. I have filed the second claim and you have all of Presley's information and I still can't get an answer. I feel that you're trying to get out of paying the claim.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Deborah
- BREED:
- AGE OF PET: Over 11 years
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Never had a bad experience and I've had to call a couple of times just over procedural issues.
Never had a bad experience and I've had to call a couple of times just over procedural issues. Never a reimbursement issue.
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Robert
- BREED:
- AGE OF PET: 0 - 3
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Anytime I have contacted Trupanion I have found them to be courteous and very helpful.
Anytime I have contacted Trupanion I have found them to be courteous and very helpful. Claims have been settled very promptly.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Karen
- BREED:
- AGE OF PET: 7 - 10
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I called as I had some issues with potentially some miscategorization of several claims.
I called as I had some issues with potentially some miscategorization of several claims. I was looking to correct them but felt the rep wasn't very empathetic or wasn't listening. I had to explain the situation several times. I would've also appreciated t
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Cecilia
- BREED:
- AGE OF PET: 7 - 10
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Appreciated talking to a sympathetic pet owner about my dog's problems.
Appreciated talking to a sympathetic pet owner about my dog's problems. Really felt she understood my concerns.
- INSURER:
Trupanion Canada
- POSTED: 07/31/2017
- BY: Diana
- BREED:
- AGE OF PET: Over 11 years
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Outstanding service and support!
Outstanding service and support!
- INSURER:
Trupanion
- POSTED: 07/31/2017
- BY: Selina
- BREED:
- AGE OF PET: 7 - 10
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