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We already have a dog insured with Trupanion so was looking for a quote to add new puppy of same breed.The breeder offered 6 weeks coverage under other pet insurance plan and they had sent a quote. Reached out to Trupanion to coordinate start of coverage. And advised to call back just before terminatuon of puppy coverage. I was also told that our vet could provide a certificate to waive waiting period but that this must be used in 24hrs. No effort ro assist to coordinate coverage. Also a small discount would be helpful for a second pet. Have been a Trupanion customer for ovee 8yrs.

I have recommended Trupanion to everyone I know who has a Pet. Trupanion is the Very Best! as well as All the Staff I have talked with on the phone.

SO far I have received any reimbursement of claims that I have submitted. I have paid a lot in insurance premiums but feel that each time I submit a claim there is always some reason why I cannot get reimbursed.

The woman that helped me was amazing. As a previous Supervisor please give her a raise. Other representatives lately when I tried to refer a friend referred to our pets as property and made a connection to our pets and auto/insurance policies. My family owns a well known insurance company. I am disgusted. That is the only reason I would rate not referring trupanion. This kind woman did not do that. I would refer my friends to her. No one else.

I had just signed up with PetsBest and my fur child Jasmine was past due on her annual checkup. I am so satisfied and glad I went with PetsBest, the coverage is wonderful and has helped a recent college graduate put some money back into her pocket. Claim submission was super easy and quick! I got reimbursed back in about 5 days and the details they provide on what was covered is impeccable. Great company to get your pets insurance through!

I really like working with this insurance company. The policy is easy to understand, claims are easy to file and payment is prompt. Thank you!

So my payment method got screwed around. You also took money out when I wasnt expecting and I got an NSF fee because of it. I also asked that payments come out on the 1st; called several times to confirm. August 2nd no payment? Had to call back in to resolve the issue once again.

Trupanion has reliably partnered with me in times of crisis, alleviating financial stress so I can focus on giving my fur-babies the love and TLC they need.

Very easy to process and remits payments quickly

My Shawn is the second pet I have insured through Pets Best. They are great. Very responsive and quick with claims. I highly recommend.