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Another top notch experience with Fetch!
Aileen was extremely helpful and answered all of my questions. She helped me set up a new policy and I couldn't have asked for anything more!
Insurer: Fetch
By: David
Customer Service Unparalleled
Due to family loss, I was delayed in loading in my claims, but that didn't matter. They were so awesome to help me figure out how to input the claims and leave feedback to insure proper and prompt payment. And even if there is a delay of any sort, they notified me immediately and claims were applied and paid so quickly! Any time I have needed an explanation of something, customer service is unparalleled! Quick, efficient, kind and helpful! Several options for Pet Health Insurance, I'm so glad I chose Pet's Best! Thank you Pet's Best!
Insurer: Pets Best
By: Roman Alder
great customer service!
great customer service!
Insurer: MetLife
By: Jenny Luther
Had a great on boarding experience with…
Had a great on boarding experience with my representative. Not sure why one new cat on my policy is 63.00 and the new one is 75.00 other than rate increase by more that 30% in less than 6 months!
Insurer: Trupanion
By: Patricia Williams
Getting Spaz covered.
I am hard of hearing and so I had to request Todd to repeat his instructions. He was very patient with me and we got the job done!
Insurer: Nationwide
By: Ken Sjelin
Thank you!
Easy process and great fast communications.
Insurer: Nationwide
By: Hala
Great company to work with.
I’m very impressed with your company. I’d recommend you to anyone looking for pet insurance. This company is responsive and fast acting.
Insurer: Spot
By: Pauline
Increased monthly pays $50+ Ridiculous
I've been a member since 2019. I've never had to file a claim however, I have the insurance for peace of mind. Since I became a member my insurance plan has gone up $37. I was just informed it's increasing to $51 which is insane for pet insurance when all the comps are $30 lower. The increases originally started small, $2, $5 then took a jump to $10 and now $17. Not to mention they are charging 4% processing fees for using a credit card. This is just a ploy at this point to get money. When I asked if they would match comps they would not. So I asked if they were willing to lose a customer of 6 years and they said yes. There you have it. I'm leaving because these prices are outrageous.
Insurer: Healthy Paws
By: Claire Krieger
Claim was processed quickly without any…
Claim was processed quickly without any issues
Insurer: MetLife
By: Kathleen Bassett