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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion is an excellent company!
Trupanion is always professional and very efficient. I never have to wait long for my claim to be paid. Trupanion makes it very simple. I highly recommend Trupanion for all your pet insurance needs.
Insurer: Trupanion
By: Irena
Customer service is efficient and very…
Customer service is efficient and very nice. However, they do not cover pre-existing conditions like allergy dermatitis. For this reason, I’ll be switching to a company that does and there are a few others that do.
Insurer: Embrace
By: Marla Wong
Pretty early to tell.
They wanted me to write a review when the policy hasn't been issued and is waiting. I have given them a 3 star review because it was simple to determine which pet insurance policy is correct for me and the price is right. The program is super easy to use. I'll know more once I actually get the policy paperwork and have a chance to use it!
Insurer: Nationwide
By: customer
Very pleased with Embrace Pet…
Very pleased with Embrace Pet Insurance! Though we only had it for a short time, as our pet passed away, we were very pleased with the variety of coverages, payment and deductible options, etc. Our final claims were handled quickly, and with true compassion on losing our loved furry family member.
Insurer: Embrace
By: ELIZABETH
Much improved
I feel waiting times for a claim to be processed is much quicker than in the past. Filing a claim is easy and only takes a couple minutes which is great. I love that the claim proceeds go directly into my bank account making the process streamlined and efficient.
Insurer: Pets Best
By: Rhonda Hoffmann
Highly recommend!
My first pet insurance and they so far were the best. Easy claim submission, timely processing and fast pay out. My dog had been quite sick for past two years and I can’t thank enough to sign up for Met Life
Insurer: MetLife
By: Daisy
Excellent Pet Insurance
Excellent policy and service from Embrace. Have had them for several years - never a problem. Highly recommended.
Insurer: Embrace
By: F Adler (Phantom)
Quick determination.
Quick determination.
Insurer: MetLife
By: Terrie Fowler
Easy to file claim and clear…
Easy to file claim and clear explanation of benefits.
Insurer: MetLife
By: Anthony Vasquez
I was paying $178.47 a month for my 11…
I was paying $178.47 a month for my 11 year old Aussie. This month, the "new" monthly amount is $476.95. That is a MONTHLY increase amount of $298.48. That is CRIMINAL. I confirmed when I signed up that they only go up a pro-rated amount, which depends on what their overall costs have been for the year, and adjust accordingly. This company is sickening.
Insurer: Healthy Paws
By: Kim Sousa