154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,320 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,313 reviews

4.9
Healthy Paws

10,746 reviews

4.9
Fetch

27,427 reviews

4.9
Trupanion

62,944 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 31, 2025

Filing a claim was pretty straight…

UPDATE- Claim was approved im ONE DAY!!! WOW...I'm impressed! Filing a claim was pretty straight forward and smooth... Looking forward to getting our claim paid out timely...

Insurer: Embrace

By: Robert E Linville

Verified July 31, 2025

Takes too long to get your reimbursement and I've been declined reimbursement twice!

Takes too long for reimbursement. I was NOT made aware that you can use ZELLE on their app. to.be able to get reimbursed much quicker! I wasted a lot of.time attempting to FAX, both my DVM BILL and found out.after weeks of waiting that METLIFE REQUIRES a SOAP NOTE from the DVM, which most Veternarian Offices don't provide without asking for it do to MetLife's Claims Policy. Also, I had purchased most of.my puppies from PAWRADE and found.out over a year later that all my dogs are considered in the Bull Dog Family and they took.my Payment of an additional $250 for a 10 year of.a HEALTH GUARANTEE of your puppy and it took a mortality of one of my puppies from a personal tragedy, to find out that my expensive FRENCH BULL DOG and my BOXER were EXCLUDED from their 10 year health guarantee as I was told by PAWRADE's 10 YEAR HEALTH GUARANTEE.

Insurer: MetLife

By: Steve Freese

Verified July 31, 2025

Poorly handled claims

The last two claims were handled incompetently causing unnecessary back-and-forth emails which delayed the reimbursements.

Insurer: MetLife

By: Jocelyn Soriano

Verified July 31, 2025

Claim settlements are expeditious

Claim settlements are expeditious, fair, and thoroughly explained. Agents are easy to contact and are customer-focused.

Insurer: MetLife

By: Richard Murrow

Verified July 31, 2025

I have had 3 friends join now

I have had 3 friends join now. I tell them how much this helped us with our dog. Good to have my dogs had three surgeries since I’ve gotten this insurance so glad I bought it.

Insurer: MetLife

By: Lisa

Verified July 31, 2025

Easy to submit claims through the app…

Easy to submit claims through the app and get reimbursement.

Insurer: MetLife

By: Lindsay Huie

Verified July 31, 2025

knowledgeable

knowledgeable

Insurer: MetLife

By: David

Verified July 31, 2025

Takes a long time to review Claim

The app states the claim will be assigned in 3 business days. That has never happened. The last claim I had to resubmit 3 times and took almost a month to be assigned. It has always taken much longer than what is promised.

Insurer: MetLife

By: Michael Park

Verified July 31, 2025

Easy to submit a claim

Easy to submit a claim, quick review of claims and depositing funds in bank. Communication is good-MetLife sends emails that claim is being reviewed and also emails to tell that claim has been settled. Website is easy to navigate and informative.

Insurer: MetLife

By: Susan Ball

Verified July 31, 2025

Filing a claim was easy and quick

Filing a claim was easy and quick. Payment was done using Zelle and went straight into my account! I was very pleased with how the process went.

Insurer: MetLife

By: Laura Urban

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