154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,229 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,313 reviews

4.9
Healthy Paws

10,746 reviews

4.9
Fetch

27,427 reviews

4.9
Trupanion

62,944 reviews

4.8
Nationwide

21,417 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 30, 2025

Quick/simple/easy/fast refund!

Quick/simple/easy/fast refund!

Insurer: MetLife

By: Darya Kiryushina

Verified July 30, 2025

Glitchy

I have uploaded claims and they have disappeared even after a confirmation email. The review time takes about a month not 5-10 working days. The website is very slow.

Insurer: MetLife

By: Julia M.

July 30, 2025

Better!

I've been with Pet Best now for 2 years and since then its gotten a lot better! Claims have been going through in 2 to 3 days!

Insurer: Pets Best

By: Cora

Verified July 30, 2025

Claims processed promptly.

Claims processed promptly.

Insurer: MetLife

By: Cindy Hainley

Verified July 30, 2025

No hassle and easy claims.

No hassle and easy claims.

Insurer: MetLife

By: BF-Theo

Verified July 30, 2025

Great Pet Insurance for Guinea Pigs!

I have Nationwide for my 3 Guinea pigs now. They have been very easy to work with. Filing claims is easy and repayment is quick. Their customer service has been great and always answer right away.

Insurer: Nationwide

By: Jacquelyn Hurteau

July 30, 2025

Easy to submit the claim online.

Easy to submit the claim online.

Insurer: Embrace

By: Hamilton Henson

Verified July 30, 2025

The turn around times for my claims is…

The turn around times for my claims is unacceptable. It often takes two weeks to be compensated. When I start a claim I also upload all of the required documents, but I still get an email saying you are "waiting" on documentation. Before I signed up for your service there was all kinds of promises on your website for "quick" turn around on compensation. Your customer service is not helpful at all and pretty dismissive anytime that I contact customer service. I have serious concerns about payment if I ever have serious illness or injury of my day.

Insurer: MetLife

By: Natasha Ballew

Verified July 30, 2025

Ease of communication thru app and…

Ease of communication thru app and phone. Refund quickly received. Good price.

Insurer: Spot

By: Susan

July 30, 2025

I have been trying to get on your page…

I have been trying to get on your page but kept getting thrown out.Do I need to reset my page

Insurer: Embrace

By: Mary Rose Heller

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