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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Quick/simple/easy/fast refund!
Quick/simple/easy/fast refund!
Insurer: MetLife
By: Darya Kiryushina
Glitchy
I have uploaded claims and they have disappeared even after a confirmation email. The review time takes about a month not 5-10 working days. The website is very slow.
Insurer: MetLife
By: Julia M.
Better!
I've been with Pet Best now for 2 years and since then its gotten a lot better! Claims have been going through in 2 to 3 days!
Insurer: Pets Best
By: Cora
Claims processed promptly.
Claims processed promptly.
Insurer: MetLife
By: Cindy Hainley
No hassle and easy claims.
No hassle and easy claims.
Insurer: MetLife
By: BF-Theo
Great Pet Insurance for Guinea Pigs!
I have Nationwide for my 3 Guinea pigs now. They have been very easy to work with. Filing claims is easy and repayment is quick. Their customer service has been great and always answer right away.
Insurer: Nationwide
By: Jacquelyn Hurteau
Easy to submit the claim online.
Easy to submit the claim online.
Insurer: Embrace
By: Hamilton Henson
The turn around times for my claims is…
The turn around times for my claims is unacceptable. It often takes two weeks to be compensated. When I start a claim I also upload all of the required documents, but I still get an email saying you are "waiting" on documentation. Before I signed up for your service there was all kinds of promises on your website for "quick" turn around on compensation. Your customer service is not helpful at all and pretty dismissive anytime that I contact customer service. I have serious concerns about payment if I ever have serious illness or injury of my day.
Insurer: MetLife
By: Natasha Ballew
Ease of communication thru app and…
Ease of communication thru app and phone. Refund quickly received. Good price.
Insurer: Spot
By: Susan
I have been trying to get on your page…
I have been trying to get on your page but kept getting thrown out.Do I need to reset my page
Insurer: Embrace
By: Mary Rose Heller