154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,145 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,308 reviews
10,743 reviews
27,420 reviews
62,925 reviews
21,417 reviews
Category with most reviews
This chart shows the distribution of review categories.
Amanda was amazing to work with
Amanda Mello was amazing to work with! She was so quick and responsive. She was able to answer all of my questions and helped me to get my dogs insurance all set up seamlessly!
Insurer: Fetch
By: customer
I need to update my review since as of…
I need to update my review since as of today my claim was paid, albeit 18 days after submitting, but I am quite satisfied with what the paid and didn’t! I am thrilled to not be disappointed and have to call and fight for reimbursement over line by line items. Thank you Petsbest! You have restored my faith and I do recommend your firm!
Insurer: Pets Best
By: Lisa Potterton
Easy to submit claims
Easy to submit claims. The rep helped me quickly and easily when I had an issue. Most reimbursements have been made timely.
Insurer: MetLife
By: Donna A
First Fetch
Given this was our first time using Fetch, the process was easy and we got back exactly what was promised. No muss, no fuss.
Insurer: Fetch
By: Ron
Great Service
The CSR was very easy to talk to and very knowledgeable. He was also courteous and explained all my options. Overall, this was a very good experience.
Insurer: Nationwide
By: CATHERINE LEAL
Exceptional Service & Fast Reimbursement – Highly Recommend Embrace!
Exceptional Service & Fast Reimbursement – Highly Recommend Embrace! I can’t say enough good things about Embrace Pet Insurance. From the moment I signed up, I felt confident that my pet’s health was in good hands — and they’ve exceeded my expectations at every turn. One of the standout features for me has been the quick turnaround for reimbursements. Submitting a claim is straightforward through their user-friendly app, and I’ve consistently received reimbursements in just a few days — much faster than I expected, and faster than other insurers I’ve used in the past. Beyond speed, what sets Embrace apart is their transparent communication, excellent customer service, and clear coverage. They make it easy to understand what’s covered, and they don’t play games with fine print. Every interaction I've had with their team has been courteous, knowledgeable, and genuinely caring. I also appreciate the customizable plans that let you tailor coverage to your pet’s needs and your budget. Whether it’s routine care or emergency treatment, I’ve felt supported every step of the way. If you're looking for peace of mind, fast and fair claims, and a company that truly cares about your pet's well-being, I wholeheartedly recommend Embrace Pet Insurance.
Insurer: Embrace
By: Marivic Cagatao
⭐️⭐️⭐️⭐️⭐️ Excellent Coverage and Peace of Mind
I recently signed up with Embrace for my dog Sophie, and the experience has been great so far. The plan I chose is affordable and straightforward, and I love that it includes both accident coverage and a wellness plan. The $700 yearly wellness allowance makes a big difference, it helps cover essentials like Simparica Trio for heartworm/flea/tick prevention and even allergy care, which can add up quickly. What I appreciate most is how transparent and helpful the process has been. The representative walked me through every detail and made sure my plan was active right away. Claims are easy to submit, and I feel reassured knowing reimbursements are handled quickly. I also like that the wellness funds don’t roll over, because it motivates me to use the full amount on Sophie’s health throughout the year. It really gives me peace of mind knowing she’s protected no matter what comes up. Overall, Embrace has been reliable, easy to work with, and a huge relief financially. I would absolutely recommend them to other pet parents looking for comprehensive coverage and great support.
Insurer: Embrace
By: Alisbeth Tirado
Took a month to settle claim and still…
Took a month to settle claim and still getting emails that says they need more information after claims have been settled.
Insurer: MetLife
By: Russell Lindblom
PSA-- owners, please think long term
I used to be a 5* review, but now... I feel betrayed at a time my pets are most vulnerable... I wish I never signed up with HP almost 10 years ago, one of the worst choices in my life, ever, and the guilt of possibly not being able to care for my animals soon will be life-long shadow, thanks to you. I wish I saw honest reviews of senior owners the company was forcing off the books before I became trapped. I sincerely wish Healthy Paws Pet Insurance offered a 10k or 20k capped product, even at 80%, out of the "compassion" they reference in their socials. This, a life-line to HP LOYALTY senior pet owners especially in HCOL areas who want to continue "protecting them like family", but can no longer afford the mortgage-level monthly premiums ($430-1500+ / MONTH) of the unlimited product. Trapped by pre-existing conditions or too old to go to another company, left with Nothing, absolutely nothing. Or maybe even out the rates across age groups just a little bit so seniors can stay on little longer and you live up to your current propaganda (age frankly was one of the pillars of your propaganda back in 2016, that age is not a price hike factor. this was one of the main reasons I joined. There are articles online about it with executive statements). When I first signed up nearly a decade ago I thought this will be for the life of my pets, unfortunately, not looking like it. I also do not understand why I see quotes for less at other companies for older animals... so clearly it is doable. PS: HEALTHY PAWS Customer Service. Please do not respond and insult me with your templated cut and paste. Take the suggestion of a lifeline product to your managers, but do not respond at all justifying rates at this level for senior pets in certain markets unless HP pays you so much that you could afford them yourselves. Please and thank you.
Insurer: Healthy Paws
By: Er Olg
Fast Servie
Fast Kept me updated through the claims process Very good coverage Well worth the monthly premium
Insurer: Fetch
By: Jenifer