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The very BEST Pet Insurance and remarkable kind and quick claim handling.
We cannot say enough good things about Trupanion Pet Insurance. Twice this year one of our Goldens racked up pretty hefty emergency surgery charges. Trupanion staff, reviewed, reconciled and paid us for our claim--both times--within three days. Every premium penny we've spent (extremely reasonable premiums) has been money well spent. We have referred others to Trupanion and will continue to do so.
Insurer: Trupanion
By: Linda
I have used Pets Best for many years…
I have used Pets Best for many years and the only thing I have been disappointed with is the long delay in receiving my reimbursement checks.
Insurer: Pets Best
By: Kathy Dewey
Insurance isn't too bad compared to…
Insurance isn't too bad compared to other plans
Insurer: ASPCA
By: Richard Diaz
Just got the insurance policy got my…
Just got the insurance policy got my puppy, got her medication, submitted the claim and received direct deposit in 5 days! Great service.
Insurer: Pets Best
By: Sergey Kim
So relieved to have this wonderful insurance for our new puppy
I’m so relieved that we purchased this pet insurance for our new puppy. It was so easy to acquire the policy we wanted and set up an online account. Submitting a claim for puppy’s vet exam and vaccinations was soooo easy. We received a claim reimbursement so fast. Setting up a direct deposit claim reimbursement was easy and will be especially convenient. We’re very delighted with our choice of Pets Best and will definitely recommend them to friends and family!
Insurer: Pets Best
By: Troy
False Advertising and Inaccurate Representations
I called a representative of Best in order to determine the policy that would cover what I needed for my puppy. I was told I would need an endorsement to my plan to get my puppy’s neutering covered. I waited to schedule his procedure for a few weeks after I obtained the policy to make sure it would be covered. However, when I submitted my claim, it was denied! I was told that I obtained the wrong endorsement and no effort was made to determine how that occurred or to work with me to figure out a solution. I am extremely disappointed with my experience and would not recommend this company to anyone.
Insurer: Pets Best
By: Tacy
How you made the top 10 in pet insurance?
Only getting a star because it's required not because it's earned. My son recently submitted two claims for our dogs, both of which were denied. How you acquired a spot in the top ten for pet insurance is beyond me. You don't cover well visits, which I find absurd. And now that the claims will be held on file, my pup that had a cyst checked you'll list it as a preexisting condition and have the right to deny any claims again. The policy is under my sons name, Michael Giuliano. The dogs are Maggie and Gypsy. Maggie was in for a well visit. And Gypsy was the one that had the cyst issue. I just have to ask, since both claims were denied and you now have a record of the cysts, are they going to be considered a pre existing condition that you can deny again? If you could let me know about that I would appreciate it, because I don't want any additional surprises.
Insurer: Healthy Paws
By: Janet
I paid for the service and don’t have an insurance number
I got the insurance, paid for it and 4 days later I haven’t get an email with my insurance number. I called the 180@ number and there is no one to get in the line. Asked for a call back, someone called but they didn’t talk. So, I paid for the insurance and I still don’t even have a welcome email from this company.
Insurer: ASPCA
By: Luz Stella Laverde
Hidden deductible added after signed up
Was happy when I first got coverage with TRUPANION for my dog. She had a shoulder injury and TRUPANION covered 90% of the related issue. Fast forward a year later and they have changed their policy unbeknownst to me and are now charging a deductible. Incredibly frustrated and unimpressed as I always felt this company was transparent. I will be switching insurance carriers for my dog.
Insurer: Trupanion
By: Molly
excellent insurance
excellent insurance! fits my budget, easy to make a claim, and receive assistance!
Insurer: ASPCA
By: Nancy Fields