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Always easy excellent service.
Always easy excellent service. Premiums even went down this year! Keep up the good work.
Insurer: Trupanion Canada
By:
As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able To speak to someone so kind and understanding!
As always everyone is so very kind it is so stressful worrying about our best friends and it just means so much to be able To speak to someone so kind and understanding!
Insurer: Trupanion Canada
By:
everything was easy and people on the phone pleasant and helpful
everything was easy and people on the phone pleasant and helpful
Insurer: Trupanion Canada
By:
excellent service
excellent service
Insurer: Trupanion Canada
By:
Couldn’t ask for more!
Fantastic coverage and correspondence!
Insurer: Trupanion Canada
By:
Great company !!!
Fast easy and agents (when needed) are very helpful
Insurer: Trupanion Canada
By:
So difficult
So difficult. Not at all like dealing with Chubb.
Insurer: Healthy Paws
By: Landon
CLAIM WAITING TIME PROBABLY COULD BE…
CLAIM WAITING TIME PROBABLY COULD BE LESS THAN 14 DAYS.
Insurer: ASPCA
By: Lucia Rodriguez
Not sure why you have to have a 14 day…
Not sure why you have to have a 14 day waiting period. If a pet contracts an illness soon after one initiates insurance, it feels like a betrayal of the principle of insurance. Kind of arbitrary.
Insurer: ASPCA
By: Andrew McBrian
Not Your Usual Experience With An…
Not Your Usual Experience With An Insurance Company: My experience with Trupanion has been wonderful. From the first submission of a claim, they have gone above and beyond. My Sam was injured and his hind legs were completely limp. He required spinal surgery for a herniated disc. Not a normal procedure for the average pet. Sam is special, not only a Dachshund but our best friend. Our experience with Trupanion has made a painful experience so much better. Claims were handled almost immediately and payment came just as quickly. Each staff member I have spoken with has made comments at the end of a conversation about giving Sam special attention, giving him a hug, taking care of Sam, etc. I am very pleased and though I have been paying monthly for coverage for over 3 years, I can assure you those payments were nowhere near the charges we had for this surgery. Thank you Trupanion for having the training of your staff to such a high level, and mostly for the extreme speed of the handling of Sam's claim. God bless you all.
Insurer: Trupanion
By: barbara broom