154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 26, 2021

Easy Peasy!

Vet submitted claim… easy! Processed quickly! Response was very clear.

Insurer: Trupanion Canada

By:

Useful
Verified November 26, 2021

Trupanion is the best!!

As always my experience with Trupanion is always top notch.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible.

Because when I submitted an invoice for what my veterinarian told you was an infection in the lip fold you said no it was an allergy and would not take it as part of a deductible. Fortunately my vet was right and the infection, after treatment, cleared up. But what if it had been a more serious reoccurring condition. Without seeing the infection or believing a colleague your vets wrongly diagnosed a problem. All I was asking for was for this infection to be credited to my deducible.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions ie a minor ear yeast infection !

Because when I switched to your insurance for our 6 year old dog I was not fully informed as to possible issues involving prior conditions, ie a minor ear yeast infection ! So now she can never receive insurance for ear problems ! I highly doubt you might post a less than positive review .

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Chat feature was easy quick and responsive at 9 p.

Chat feature was easy, quick and responsive at 9 p.m. on a Saturday night. Was able to request a rider be added to my policy via chat.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Chat support always friendly but seem to get nowhere with any claim we try.

Chat support always friendly, but seem to get nowhere with any claim we try. Basically get everything rejected, nothing covered and now getting notified that our rates are going up in 2022!!

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Claims process has gotten careless.

Claims process has gotten careless. Suddenly applying deductible to long standing health problem. More attention to detail please

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Great Service

Easy to file a claim, fast response, fast payment right to my bank account

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Very pleased

Easy to file claims, paid within a couple of days. Very impressed.

Insurer: Trupanion

By:

Useful
Verified November 26, 2021

Everyone is always so friendly and helpful at Trupanion

Everyone is always so friendly and helpful at Trupanion

Insurer: Trupanion

By:

Useful

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