Kind representative
When I called in, I didn't have to wait on hold, which was really nice. The woman I spoke with was friendly and very kind. My dog died, so I was calling to cancel my policy. They were even going to return money to me because he had died and I still had made a payment. I didn't even ask for that - so that's pretty great. She was also very kind about him passing.
- INSURER:
Trupanion Canada
- POSTED: 09/21/2017
- BY: Dana
- BREED: Rottweiler
- AGE OF PET: Over 11 years
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ASPCA gives me peace of mind
To know that when my dogs are sick and I am able to take them to the vet anytime because I am covered by ASPCA gives me peace of mind.
- INSURER:
ASPCA
- POSTED: 09/21/2017
- BY: VICHIKAR
- BREED: French Bulldog
- AGE OF PET: 7 - 10
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Insurance that covers my pet's needs.
I have been very pleased with the coverage this insurance gives. After taking to other pet owners with different plans, ASPCA really protects it's customers.
- INSURER:
ASPCA
- POSTED: 09/21/2017
- BY: Helene
- BREED: Russian Blue
- AGE OF PET: Over 11 years
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Great service and benefits!
Very responsive and take the initiative to follow up on open and pending claims. They make the effort to ask about how my dog is doing and ask about any procedures he may have had. When there is missing paperwork they follow up directly with the vet so you're not going back and forth yourself. Awesome service!
- INSURER:
ASPCA
- POSTED: 09/21/2017
- BY: Ivette
- BREED: Toy Poodle
- AGE OF PET: Over 11 years
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Very Prompt in processing my Claims.
The Embrace Team are the best! I am constantly being updated on the status of my claim(s). I have been with them for about 4 yrs now. I have been denied a few claims for one of my pets, but they do explain as to why the claim was denied and it has been reasonable. However, I am still impressed with how efficient they are about processing my claims. My refunds are done promptly and are usually received just in a matter of days!
- INSURER:
Embrace
- POSTED: 09/21/2017
- BY: Jennifer
- BREED: Bichon Frise
- AGE OF PET: 7 - 10
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Claim Submitted To Be Applied To ...
Claim submitted to be applied to my deductible, thus was denied--as expected. Not a problem. Turnaround time was quick and I understood the decision. So the processing of my claim was A-OK. The only suggestion I have is that when claims are applied to deductible, you should tell us how much is left on our deductible after this claim instead of making us call you to find out. I still don't know how much of my deductible I have met and how much I still have to meet because I haven't had time to call you yet. Please fix this. Thanks.
- INSURER:
Pets Best
- POSTED: 09/21/2017
- BY: Marian
- BREED: Fox Terrier
- AGE OF PET: Over 11 years
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Own An Older (13 Year) Female Pur...
Own an older (13 year) female pure bread pit bull. Ruby.. who is suffering arthritis and neurological problems. Having Pets Best has allowed treatments we might not have been otherwise able to afford during the twilight of her life.
- INSURER:
Pets Best
- POSTED: 09/21/2017
- BY: Larry
- BREED: American Staffordshire Terrier
- AGE OF PET: Over 11 years
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Outstanding!
Always has outstanding customer service! Very helpful & caring! I will never own another pet without having Trupanion pet insurance!
- INSURER:
Trupanion
- POSTED: 09/20/2017
- BY: Cindy
- BREED: Maine Coon
- AGE OF PET: Over 11 years
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Excellent!
Excellent service in every way! Personable staff who treats u with care!
- INSURER:
Embrace
- POSTED: 09/20/2017
- BY: Ellen
- BREED: Coton De Tulear
- AGE OF PET: 7 - 10
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Easy Peasy!
I am so please with how easy it is to file a claim with Embrace Insurance. The quick response both in acknowledgement and payment of the claim are a boon as I don't have to keep it on a list of things to check. Once signed up with Embrace, when going in to enter a claim, all of my pet's information loads immediately so I don't have to spend time re-entering anything. I appreciate the time savings of the entire process.
- INSURER:
Embrace
- POSTED: 09/20/2017
- BY: Sandra
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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