Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Eddie and Molly thank you!

I have been using Embrace now for both of my cats Eddie and Molly since I adopted them two years ago. I searched through the different plans that were out there and decided on Embrace based on customer ratings and the plan details. I feel I definitely made the right choice - the customer ratings were right on target. Embrace has the very best service, they give speedy claims that are very fair. Recently Molly had a weird discharge coming out of her eye so naturally I rushed her to the vet. Eddie had an abscess earlier this year and he needed it cleaned and to get an antibiotic for it. Everything I have submitted has been covered. I'm so glad to have Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Excellent customer service

I have had Healthy Paws insurance for over 2 years and my puppy has had several serious medical problems. I purchased this insurance when he was healthy and had no idea he would have multiple health issues over a year later. Their web site is easy to use and they respond to email quickly. They also were easy to get a hold of by phone. I have received prompt payments that are both small (medications) and large (MRI with anesthesia) after submitting a receipt and the doctor progress note. I do encourage you to understand the coverage (what it covers, deductible, %) and the different plans, however, buying this insurance for my dog was a no brainier!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fantastic insurance!

My 8 /12 year old Bernese, who has had joint issues with great coverage from Embrace for his medications, acupuncture, ACL surgery and other treatments, has developed histiocytic cancer. The insurance has been invaluable as various procedures have been done to lead to the diagnosis, including having his spleen removed. Now he is undergoing cancer treatment. While we will definitely max out our $10,000 per year coverage for him, we are so grateful to have had such coverage with great customer service and easy to submit claims. I have told so many people about Embrace!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
10

out of 10

Great company

I have used several pet insurance companies over the years with different pets and hands down Embrace has been the best for several reasons. The customer service attitude is helpful and positive, they reimburse claims much faster than others , they're fair and the process of submitting a claim is so easy.
  • INSURER: Embrace
  • POSTED: 05/09/2019
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

I" glad my cats have ASPCA Pet Insurance!

ASPCA Pet Insurance has been fair and prompt with all of my claims for two 5 year old cats. They paid what they promised and all of their staff have been extremely pleasant to deal with.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Longhair
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Simply The Best/Better Than All The Rest

When looking at pet insurance, our vet had around 12 different companies brochures to choose from, I asked them which one they recommended, they said while they are not allowed to make recommendations, they did say that a lot of their customers were Very Satisfied with Figo. I did comparative shopping online and absolutely came to the same conclusion. I love that you can design a plan that works for you (i.e.: deductible, % of coverage etc.) Only 2 months after having coverage, my little furry baby Josie was having vomiting issues. The claim was processed within 1 week and payment a couple of days later, I even got a call from Brittany at Figo asking how Josie was feeling (Who Does That), I was so impressed. Last week (1 month later), Josie had to go back for the same problem, same results from Figo, got the email today (1 week) stating that the claim is closed and payment coming. Both times, no hassle, no surprises, a clear EOB which was exactly the amount I expected. Seriously? There really is an insurance company out there that does what it says And cares enough to call about the patient? I don't get that with my personal insurance. In closing, you love your furry baby? Then treat him/her to the 1 company that will care about them as much as you're vet and as much as you. Vigo Pet Insurance, best decision I could have ever made for Josie
  • INSURER: Figo
  • POSTED: 08/29/2017
  • BY:
  • BREED: Miniature Pinscher
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

Fast and easy

I am glad to have added the wellness care option. So far we have received reimbursements for our adopted dog's vet visits, vaccines and regular meds (flea/tick, heartworm) and for his neuter procedure. Very fast payment after claim submission. One thing that has improved is that you can now submit a claim online instead of by email or US Mail. It would be good if they add the option to receive payment via PayPal for those of us who rarely check the mail.
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Best. Pet. Insurance. Ever.

I recently wrote to Healthy Paws regarding my 5 month old Yorkie, Roxy. I fed her 4 raisins only to find out afterwards that they could kill her. I rushed her to the emergency clinic where her bill came out to about $1100. I submitted her claim to Healthy Paws and am getting back $872.00. They are awesome! "I just want to thank you for being such a great insurance company. I wish I knew about you when I had my first Yorkie, Chloe. I had to put her to sleep in January and her insurance company, ASPCA, reimbursed me $325.00 out of a $3200.00 bill. They didn't pay for trying to keep her alive but they paid for her euthanasia. I'm so happy I found you for my new Yorkie, Roxy. Thank you from the bottom of my heart."
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Great service

It was nice to tell the vet to not worry about the cost to help my pup.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
10

out of 10

The Absolute Best Pet Insurance

I have been wholeheartedly impressed with both the customer service and insurance coverage I've received as a Healthy Paws pet parent. We adopted an 8-week old puppy and signed him up for insurance with Healthy Paws the day we brought him home, and what good fortune it was that we did. Three weeks after we brought Wilbur home, he came down with kennel cough, which rapidly progressed to pneumonia. Our poor little guy was transferred from our regular vet's office to a 24-hour emergency clinic, where he spent two full days on oxygen and IV antibiotics before he was discharged to come home. The original estimate from the clinic had us looking at a $7000+ bill. Fortunately, our pup's recovery went much more quickly, so while our actual bill was much lower than that, we never had to make ANY decisions about his care based on the bottom line. Because we knew he was covered by Healthy Paws, we were able to make every decision about our puppy's care based on what was best for him and his recovery. When I submitted our invoices from both our regular vet and the emergency clinic to Healthy Paws, I received responses within 24 hours, notifying me that our claim had been approved and they would be sending me a reimbursement check. I was blown away by the quick response time. And in addition to all of this, I have received several personal emails from the Healthy Paws team asking about hour our little guy is doing, and wishing him a full and fast recovery. It's a little thing in the big picture, but I honestly have nothing but praise for Healthy Paws and how they have cared for me and my pup's health.
  • INSURER: Healthy Paws
  • POSTED: 04/22/2019
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review