154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 10, 2025

Jane's IMTP

We got pet insurance after our one dog was diagnosed with bladder stones. Never did we expect to be needing it for our other dog Jane. She all of a sudden had lots of bruising show up that warranted a vet visit. Her platelet count was so low it couldn't be registered. She was diagnosed with Immune Mediated Thrombocytopenia. Our stomaches dropped. What do we do how do we help her. Weekly vet visits with blood draws, multiple medicines to try, ultrasounds and Multiple tests our minds were racing. Knowing that we had pet insurance helped us think of the next step. Knowing that they would help pay for an internal medicine vet to help get our baby better helped ease our minds. We are now a year and a couple months since her diagnosis and she's thriving. She is only on one medicine to keep her imtp under control. And finally has been upgraded to vet visits every three months!

Insurer: Pets Best

Veterinarian: Banfield Pet Hospital

By: Stephanie

Useful
Verified August 10, 2025

Ease of processing claims and quick follow thru. There for you when you need them, no worries.

Very easy to submit claims with several choices of ways. I am constantly updated from the moment claim is received and on through the review process with estimates of time given for review and when to expect their coverage decision. Claims have been decided quickly with keeping me informed in a very timely manner. Pleased with coverage decisions and with being able to reach helpful support folks when needed. Highly recommend Trupanion!

Insurer: Trupanion

By: SoozeeQ

Verified August 10, 2025

It was easy to submit a claim and it…

It was easy to submit a claim and it was approved quickly. Just received our coverage checks in the mail. Thank you for helping us take care of our furry friends!

Insurer: Spot

By: Jodi Terpenning

Verified August 10, 2025

Spot has been really easy to work with

Spot has been really easy to work with. Very straightforward. Definitely worth the monthly expense. I recommend.

Insurer: Spot

By: Jessica Northrup

Verified August 10, 2025

So easy to submit claims

So easy to submit claims. Very timely response. Highly recommend.

Insurer: Trupanion

By: Barbara

Verified August 10, 2025

Spot is very easy to put in a claim

Spot is very easy to put in a claim. The turn around time for getting a payment is very quick! Acceptional company to work with.

Insurer: Spot

By: Pamela Burkill

Verified August 10, 2025

I used to love MetLife

I used to love MetLife. Now, they take a really long time to process claims and sometimes customer service isn’t great. I lost one of my dogs in Nov 2024 (my policy doesn’t renew until June). I called to report my pups death. I was informed that removing her would increase my rate (substantially) and if I did so, my deductible resets. Whaaat?

Insurer: MetLife

By: customer

Verified August 10, 2025

Your customer services is amazing.

Your customer services is amazing. The rider for my dog's hip dsyplasia has given my dog access to the care she needs at an affordable prize and the benefits are amazing. She can go on walks again, play outside and generally feel so much better.

Insurer: Trupanion

By: Joela

Verified August 10, 2025

Quick response

Quick response

Insurer: MetLife

By: Maria Schieda

Verified August 10, 2025

pointless to call

I feel like it is pointless to call, there never seems to be a good answer for rate increases or cost discrepancies. They just basically say you are screwed, good luck changing things at the next enrollment period!

Insurer: Nationwide

By: Amanda Meyers

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