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Super easy. Money in the bank.
Easy to step through the process, upload the correct documents, and get reimbursed. Exactly what I'd expect!
Insurer: Lemonade
By: Alex
Great Customer service team,
Great Customer service team, (Dan) walked me through the claim process on the Embrace website and explained my questions in detail. Thank you Dan!
Insurer: Embrace
By: Cesar Castellanos
The agents made it very easy to process the claim. Great company and communications.
Claim was processed quickly and after the stated deductibles, a wire transfer was made to my bank account. How painless could it be?
Insurer: Lemonade
By: Douglas
Very easy and prompt payment!
I’m very happy with the service. The staff is friendly professional and knowledgeable.
Insurer: Lemonade
By: Sandee
Quick and easy!
The easiest process ever when making claims ! Money goes straight into your account once completed . Not one issue !
Insurer: Lemonade
By: Heather
Look No Further, Lemonade Is the Number 1 Pet Insurance on the Market
I wish I would have heard about Lemonade sooner! After I adopted Quigley I enrolled him on the same policy as my senior dog with Healthy Paws, but Healthy Paws is not flexible, the vet services they cover is limited and the deductible doesn't make sense for a young dog like Quigley. I started looking around and enrolled him with Pets Best, what an epic mistake. I filed a claim and it took 2 WEEKS for them to pay the claim. Finally I learned about Lemonade, I laughed when I heard the name but I thought why not and boy was I surprised at all the options I had, they would cover some services during annual wellness exams, a few vaccinations, all I had to do was select what I wanted. His monthly premium is very reasonable in comparison to the other two companies I used. After Quigley's last wellness exam, I sat down to file the claim and what a breeze! I got online with a rep, they provided me with an email to send the invoice, immediately they had it open and I started plugging in services, vaccines and fees associated. When i was done I was told the money was wired to my account. HOLY POOP! It was that easy. Meanwhile Healthy Paws charges me a ton, they raised my monthly premium just a few months ago, swearing it wasn't because my old girl was turning 11 or she had been diagnosed with diabetes and I couldn't move her to another plan since she now had a pre-existing condition and no other pet insurance will cover that. If you want cutting edge pet insurance who knows what pet parents need with a common sense approach then look no further, sign your furry/feathered family members up for Lemonade Pet Insurance. You won't regret it. At least look at what services they can cover, It will surprise you.
Insurer: Lemonade
By: Lisa
Best customer service
Super friendly and helpful customer service. Always very good with communicating and keeping me up to date with my claims.
Insurer: Lemonade
By: Amber
Thank your a accessible entry to…
Thank your a accessible entry to healthcare for my animal !! Sincerely , Erick Jimenez
Insurer: ASPCA
By: Erick Jimenez
DO NOT USE EMBRACE
Do not use Embrace!! We got Howie his policy when he was under a year old. He was taken to a vet school to be neutered, gastropexy and repair of an umbilical hernia. While he was under sedation his hips were x rayed. The report states that there are no signs of hip dysplasia. In eight years we have never filed a claim for his hips. On October 1 2021 he was diagnosed with osteoarthritis. Embrace denied the claim. We appealed the decision along with documentation from our vet that it was due to age and he has nothing in his records concerning hip dysplasia. The appeal was denied. I called and asked to speak with someone and was told no one was available. We have paid approximately $16,000 for this policy and now that he is getting older they deny a claim. I cancelled immediately. They will gladly take your money and then deny claims as your dog ages.
Insurer: Embrace
By: Lori