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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Amazing Company
Healthy Paws has insured my two fur babies for many years. Their service and caring customer service is extraordinary. They are a group of amazingly efficient and extremely caring people! They act more like family then a company. They have emailed me to check to see how my fur babies are after medical procedures or a not so great diagnosis. I highly recommend them if you are looking for insurance for your dog or cat!
Insurer: Healthy Paws
By: Lori
Great team.
Great team. Very helpful. Truly understanding.
Insurer: Figo
By: Carol
The $25 Amazon gift card I received for…
Had a bit of trouble figuring out how to use the gift card but it finally worked
Insurer: Spot
By: Patti Chaplin-Starr
About T.J. total rembursements.
Called about the total reimbursements
Insurer: Pets Plus Us
By: Mary
Always a great experience
Always a great experience. Team members are quick to pick up and help. I wish my own insurance was this easy
Insurer: Trupanion
By: Mary Brinkley
I should have gotten this years ago
I should have gotten this years ago. After paying thousands of dollars for chemotherapy for one of my dogs, I decided to get Figo on my other 2 dogs. I haven't had to file any expensive claims, yet, but I know anything can happen no matter how well I take care of my fur-babies. I feel better knowing that if I ever need to take another dog to chemotherapy, it will be covered.
Insurer: Figo
By: Char
Embrace insurance has so great
Embrace insurance has so great. The claim processing time is excellent. I have told others that purchasing insurance for their pet through Embrace is so worth it.
Insurer: Embrace
By: Ann Jamieson
FIGO makes it easy when you need to make an emergency decision.
I’ve used FIGO for all my GSDs for the past 7 years. Very easy to work with. Great coverage! Knowing they have my dogs backs have made it very easy during the emergency situations. Knowing that money isn’t an issue, that will limit their care is a big relief!! Most other companies have limits.
Insurer: Figo
By: Dina
Overpriced and does not reimburse
Overpriced and does not pay out. They do not fairly apply out of pocket payments to deductible, thus after almost $1500 out of pocket for illness issues, I still haven't "met" my $250 deductible. They do not supply appropriate policy documents so you cannot reference what is supposed to be covered per your quote as those documents disappeared and were replaced with non-specific generalized information which does not detail the plan you actually pay for. I had to take time away from my patient care schedule as a provider (I would be appalled for any of my patients insurance to act in this manner!) to take care of the issues. Update: 1 star added as customer service did respond same day and our refunds for our policy premiums were refunded quickly. However, we have never been able to find any line by line documents verifying coverage of items (please reference your personal medical policy, homeowners/renters or car policies for what I mean). This is still a major red flag as “sample coverage” is not what one pays for. Please as a company consider updating your process to provide transparent line by line items and how coverages change by age of pet as well.
Insurer: Prudent Pet
By: Sarah
Evil Evil company
Evil Evil company. 6 years of making payments and my credit card got suspended because it was stolen. I then was sick and didn't receive any information from them. They canceled after 6 years of making payments and to reinstate they wanted double the money per month and 70 percent reimbursement instead of 90 percent. Do not use them, go to trupanion.
Insurer: Healthy Paws
By: Dustin Wachsmuth