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10

out of 10

Trupanion is must for pets.

Trupanion is must for pets.

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9

out of 10

first time submitting vet hospital claims and will wait to see if insurance pays off

first time submitting vet hospital claims and will wait to see if insurance pays off

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10

out of 10

customer service was extremely kind.

customer service was extremely kind. It is good to know we have help during this time as cancer in an animal you love is very hard to deal with

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10

out of 10

I love you all!

I love you all! I'm filling out the forms for Lady Evi's claim. I would like more just in case. Please send me some extras. Thank You Valerie
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Sphynx
  • AGE OF PET:

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10

out of 10

Always great customer service

Always great customer service

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10

out of 10

You guys where great and so very helpful thanks

You guys where great and so very helpful thanks

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10

out of 10

Have already told people about Trupanion

Have already told people about Trupanion

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10

out of 10

Your staff is always very pleasant & strive to resolve all issues.

Your staff is always very pleasant & strive to resolve all issues. It is a pleasure to call.

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10

out of 10

I am always treated with complete respect.

I am always treated with complete respect. Your reps are very kind.

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10

out of 10

Trupanion claims processor should thoroughly read all the paperwork that is attached to the claim form.

Trupanion claims processor should thoroughly read all the paperwork that is attached to the claim form. apparantely they neglected to do so in my case. the report attached to my original claim stated the cardio echo test was requested to further investig

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