Great customer service.
Great customer service. Great support and no broken promises. So far great financial support when needed.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I hate myself for forgetting his name but he was great!
I hate myself for forgetting his name but he was great! And, a true Insurance Professional.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
Did you find this review helpful?
Yes
No
Trunnion communicated regularly by email and kept me informed as to the status of my claim!
Trunnion communicated regularly by email and kept me informed as to the status of my claim! I'm very happy with Trupanion!
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
Did you find this review helpful?
Yes
No
The rep clarified questions I had regarding my first claim and was very helpful.
The rep clarified questions I had regarding my first claim and was very helpful.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
All the Reps I have talk with at Trupanion are so caring about your animal.
All the Reps I have talk with at Trupanion are so caring about your animal...
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I love that every time I call someone actually answers the phone!
I love that every time I call someone actually answers the phone! And when they do, every person I've talked to has empathy for your pet and understands why you are concerned and consider your pet part of your family. They just get it! My dog has better i
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
It's great to know you all love dogs as much as I do.
It's great to know you all love dogs as much as I do.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
The service is amazing !
The service is amazing !! The customer representative is up beat positive and told me how to do what I needed a few was. I even love the recording while your waiting it's so funny and positive and starts the conversation with me laughing it's so positiv
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
I'm frustrated by the lack of action on a $1300 claim!
I'm frustrated by the lack of action on a $1300 claim!
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED:
- AGE OF PET:
Did you find this review helpful?
Yes
No
The CSR seemed to genuinely care about my pet and my concerns.
The CSR seemed to genuinely care about my pet and my concerns. I am quite impressed with the high level of service. I was treated as a person, not a client #. Thank you.
- INSURER:
Trupanion US
- POSTED: 08/29/2017
- BY:
- BREED: Mixed Breed
- AGE OF PET:
Did you find this review helpful?
Yes
No