154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

December 06, 2021

If I waited this long to pay my…

If I waited this long to pay my premium, my insurance would be canceled. Trupanion keeps saying they aren’t receiving my vets records, my vet shows me proof they have sent them. Seems like yet another scam, too good to be true, God help you if you need your money back

Insurer: Trupanion

By: Lisa Silver Crow Perreault

December 06, 2021

Purchasing Spot pet insurance

I purchased Spot pet insurance for our dog. I have yet to use the insurance. I liked that I could custom create my own deductible, yearly amount etc

Insurer: Spot

By: Tracy P

December 06, 2021

Cold/heartless company - will find every excuse to not help when needed

In the beginning, FIGO seemed great. Reasonable rates, service dog discounts, easy to use app. Then they stopped with the service dog discounts & rates started going up. We had FIGO coverage from 4/2017 - 4/2021, had some financial hardships and had to cancel our service temporarily. Got back on our feet, got coverage again 10/2021, and then lymphoma hit. My service dog was diagnosed with Lymphoma 10/23/21 and passed 11/21/21. All of my claims were denied due to symptoms showing up during the illness waiting period. This was my only claim in 5 years. I got a big middle finger, so sorry, thanks for the money, you’re on your own. No compassion, no help. They made sure that the “policy” was written just so, symptoms appeared and they won’t help cover anything. What’s the point of insurance if they won’t help when it’s needed? But they are making millions from their customers. This has been the WORST experience, absolutely no help when we needed. All appeals have been denied. Would never recommend such a cold/heartless business. Future pups will be covered by other insurance providers.

Insurer: Figo

By: Brooke

Useful
December 06, 2021

Cold/heartless company - will find every excuse to not help when needed

In the beginning, FIGO seemed great. Reasonable rates, service dog discounts, easy to use app. Then they stopped with the service dog discounts & rates started going up. We had FIGO coverage from 4/2017 - 4/2021, had some financial hardships and had to cancel our service temporarily. Got back on our feet, got coverage again 10/2021, and then lymphoma hit. My service dog was diagnosed with Lymphoma 10/23/21 and passed 11/21/21. All of my claims were denied due to symptoms showing up during the illness waiting period. This was my only claim in 5 years. I got a big middle finger, so sorry, thanks for the money, you’re on your own. No compassion, no help. They made sure that the “policy” was written just so, symptoms appeared and they won’t help cover anything. What’s the point of insurance if they won’t help when it’s needed? But they are making millions from their customers. This has been the WORST experience, absolutely no help when we needed. All appeals have been denied. Would never recommend such a cold/heartless business. Future pups will be covered by other insurance providers.

Insurer: Figo

By: Brooke & Adam Marshall

December 06, 2021

Happy

I am so happy to have a plan for our fur baby. He is so sweet we only want the best. Your plan will meet our needs for many years to come.

Insurer: Spot

By: Patrice & Alan Riedel

December 06, 2021

Pleased

The app was super easy to upload my receipts to. I received confirmation that they received the claim and communication of my refund only a few days later. So far the coverage is what I have hoped for and very beneficial for the many, many new puppy visits! Thank You T. Burns

Insurer: Pets Best

By: Tracy Young

December 06, 2021

I wish all insurance companys were as…

I wish all insurance companys were as quick as you are!

Insurer: Trupanion

By: williamp boffa

December 06, 2021

Couldn't Get any Easier!

I decided to invest in pet insurance when I was sitting in the waiting room of the emergency Vet. I looked through the leaflets they had on Pet Insurance companies and when I got home researched all of them on the internet. It took a long time but I finally decided Embrace was the best overall. Not only did I like the way they operate and their prices, they have a wonderful Wellness plan. My dog sees her Vet regularly and is up to date on her vaccinations and all Heartworm and flea prevention. That can be expensive and having a Wellness plan has helped me tremendously. Embrace is extremely quick to process a claim and send a check or explain why it might not be covered. Plus, now all claims can be submitted online so the whole process is very simple and quick. The people working at Embrace are very helpful and caring. I have been with them for six or seven years now and would never switch. Why? Because they are simply the best!

Insurer: Embrace

By: Lynda

Useful
Verified December 06, 2021

Great Plan

This is a GREAT pet insurance plan. I have had no problems and they have a very quick response. Very easy to file a claim. Very satisfied so far.

Insurer: Trupanion

By: Marjorie

Useful
Verified December 06, 2021

Easy sending in claim info

Easy sending in claim info

Insurer: Figo

By: Susan Caliguire

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