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Great service. Decent coverage. Easy to navigate website. Helpful representatives. Have only had good experiences

I've had Embrace insurance for several years now, but (fortunately) have never needed to make a claim. Right before Thanksgiving, my cocker spaniel, Gromit, tore her ACL and meniscus, chasing Turkeys, no less! My local vet told me that she would need specialized surgery, called TPLO, to give her the best chance at a full recovery. Gromit had the surgery the next week at a specialty animal hospital. The cost of the surgery was $3,400. Since I had never filed a claim, my normal $500 deductible was reduced by Embrace to $350. I had to pay the full amount of the surgery up front, but the hospital faxed in the claim for to Embrace for me. I received an email from Embrace a few days later, confirming that the claim is covered at 80% and that the check was in the mail to me. I was also provided instructions to sign up for direct deposit for any future claims! I had heard nothing but good things about Embrace in the past, and I can certainly attest that my own experience with Embrace has been excellent. I brought Gromit in for a follow-up visit last Saturday, and was describing my positive experience with Embrace to the vet tech on staff. She told me that she has heard from people with other insurance companies about how difficult it can be to get claims paid by them. She was so impressed with my experience with Embrace that she wrote down the company name and contact information and will be recommending Embrace to other pet owners.

This is the best pet insurer

Professional organization.

Trupanion is an important part of the welfare and care for my pet friend.

Love Trupanion. They are a life saver.

Disappointed in coverage, ie puppy bitten by unknown cat. Since rabies given only two month earlier, vet determines that rabies booster should be administered. At this point our pup has infected bites, endures surgery, drains, 3 nights at vet.

Very helpful and easy to talk to. Really appreciate the great customer service.

Very helpful as always.

My dog has a seizure issue so I wanted to find out if sending him to a specialist would be covered the Serve customer service assistant was able to answer all of my questions provide me with the information I need and put my mind at ease knowing that he will be taken care of I can't say it enough for you guys.