Understanding
I called about a mistake that was made on my recent claim for Danny. There were two medical issues and the amounts for each issue were switched. I was told that my rep would email me with an update but I haven't heard anything back yet. She may not have gotten the answer back as she sent the issue on. She was quite nice and I felt that she understood the issue.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Kay
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
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Very professional.
Very professional. friendly, knowledgeable
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Harvey
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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Always a pleasure
Always a pleasure, all good.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Christopher
- BREED: Shih Tzu
- AGE OF PET: Over 11 years
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Very happy
I am very happy with trupanion for my Yorkie. Payment always has been prompt. The representatives are very helpful and friendly
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Brigitte
- BREED: Yorkshire Terrier
- AGE OF PET: 7 - 10
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Recommend to everyone
We have recommended Trupanion to several of our friends (all have signed up) and to virtual strangers.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: John
- BREED: German Shepherd
- AGE OF PET: Over 11 years
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Always helpful
Always helpful and pleasant when I need to call.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Cynthia
- BREED: Golden Retriever
- AGE OF PET: Over 11 years
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Good experience
I had a good experience and felt comfortable speaking with the rep.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Jasmine
- BREED: Pug
- AGE OF PET: 0 - 3
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Great experience
I have already recommended Trupanion to a friend after my great experience with our Duffy.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Mary
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Well informed
Your account representatives are very well informed about the policy. Very helpful.
- INSURER:
Trupanion
- POSTED: 12/13/2017
- BY: Juliet
- BREED: Miniature Pinscher
- AGE OF PET: Over 11 years
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