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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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got refund in 8 days
got refund in 8 days, quick and easy.
Insurer: Pets Best
By: Vytas Janascius
Herat customer service
Every interaction is quick and efficient
Insurer: Spot
By: customer
Easy to set up account and quick…
Easy to set up account and quick communication with company.
Insurer: Spot
By: Jill Leigh
Why send me an email that says here’s…
Why send me an email that says here’s your gift card when there’s no gift card
Insurer: Spot
By: Ddd
Spot customer care is horrible
Spot customer care was very unprofessional, unresponsive and not caring about their customers. I had this insurance for about a month and then I cancelled it. The process for getting reimbursement was very long, I did not hear back for about a month. I've had other pet insurances before and the response rate was a couple of days.
Insurer: Spot
By: Leyla Aslanova
I had no problems with Spot but also…
I had no problems with Spot but also did not have to use it for anything.
Insurer: Spot
By: Alysia Stewart
I love having spot pet insurance
I love having spot pet insurance. It really saves me a lot of money!
Insurer: Spot
By: Brandin Tarnaski
I requested them to cancel my account
I requested them to cancel my account, but they didn't. The following month, after they took another monthly payment from my bank, I called them. Yes, they knew about my first request, but failed to do so. I was able to cancel my account after that 2nd request. Now I'm receiving emails thanking me for joining Spot Pet Insurance! Really??
Insurer: Spot
By: CAROL SCHREIBER
Great customer service friendly team
Great customer service friendly team
Insurer: Spot
By: Raymond Martinez