Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

4

out of 5

Not at all happy with what I thought was your coverage seems like you and insurance companies in general are just looking for and wording to wiggle out of paying a claim.

Not at all happy with what I thought was your coverage seems like you and insurance companies in general are just looking for and wording to wiggle out of paying a claim.

Did you find this review helpful?

Yes No
5

out of 5

Great customer service.

Great customer service. Very fast claims department. I'm tired of my premiums going up every year. It would be nice if the rehab option was included in the core policy.
  • INSURER: Trupanion
  • POSTED: 07/16/2017
  • BY: Jenna
  • BREED:
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Lifesaver, I love trupanion

Lifesaver, I love trupanion

Did you find this review helpful?

Yes No
5

out of 5

I wish I was able to actually speak to people who decide on how they pay the claims.

I wish I was able to actually speak to people who decide on how they pay the claims. Customer service is always nice but they can't help only sending appeals form.
  • INSURER: Trupanion
  • POSTED: 07/16/2017
  • BY: Norma
  • BREED:
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

I have worked in the healthcare industry for many years.

I have worked in the healthcare industry for many years. This is my first time purchasing insurance for my pet. I cannot say enough about the excellent customer service I have received. Your representatives are always very information but very compassionate. I always recommend you to all my many pet loving friends and acquaintances. Thank you Joan McGlinchy

Did you find this review helpful?

Yes No
5

out of 5

I'd prefer easier claim process.

I'd prefer easier claim process. I have FIVE policies with you and ONE with Healthy Paws. They don't require a claim form. All I do is scan the receipt and attach it to an email. That's much easier!
  • INSURER: Trupanion
  • POSTED: 07/16/2017
  • BY: Dana
  • BREED:
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
4

out of 5

My experiences with Trupanion have been really great, and I have shared with many people the story of when Ryder came very close to dying and the quick response I got from Trupanion when they were contacted.

My experiences with Trupanion have been really great, and I have shared with many people the story of when Ryder came very close to dying and the quick response I got from Trupanion when they were contacted. The only reason I would have Not to recommend Trupanion is the cost of the premiums. While it has certainly been worthwhile for us to have pet insurance for Ryder, the cost of the insurance would have far surpassed any vet bills that I have had for any dogs previous to Ryder. Many people simply cannot afford those additional premiums. However, apart from one year when Trupanion was a little more challenging to work with, the staff and the support have been tremendous throughout the other years. I am very happy to see that the customer service that I first experienced with Trupanion is back again! It is so nice to experience that type of customer care.
  • INSURER: Trupanion Canada
  • POSTED: 07/16/2017
  • BY: Louise
  • BREED:
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

I am very happy with the service that I've received from Trupanion, prompt ,efficient, and knowledgeable.

I am very happy with the service that I've received from Trupanion, prompt ,efficient, and knowledgeable.
  • INSURER: Trupanion
  • POSTED: 07/16/2017
  • BY: Michelle
  • BREED:
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
4

out of 5

I'm having monthly troubles with my credit card, for some reason your system is not remembering my new expiration date on my credit card so I get a monthly email reminder my payment has not been processed.

I'm having monthly troubles with my credit card, for some reason your system is not remembering my new expiration date on my credit card so I get a monthly email reminder my payment has not been processed.
  • INSURER: Trupanion Canada
  • POSTED: 07/16/2017
  • BY: Sherilyn
  • BREED: American Shorthair
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

We appreciate the great service we receive from Trupanion and our last contact with the representative answered most of our questions.

We appreciate the great service we receive from Trupanion and our last contact with the representative answered most of our questions. She was unable to tell us why payment for 2 invoices was delayed. We are still wondering why the payment for claim number 2542963 was delayed about a week longer than the payment for the other invoices we submitted at the same time?
  • INSURER: Trupanion
  • POSTED: 07/16/2017
  • BY: Diana
  • BREED:
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review