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This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions.
This was my first set of claims: The process was straightforward and the phone support team was very helpful and answered all of my questions. Most claims were paid in less than 24 hours. I would highly recommend Trupanion to my friends and colleagues.
Insurer: Trupanion Canada
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Trupanion got back to me right away and I just forwarded my invoice.
Trupanion got back to me right away and I just forwarded my invoice. I did not have to fill out any forms.
Insurer: Trupanion Canada
By:
Trupanion is very easy to deal with when it comes to submitting claims or asking questions.
Trupanion is very easy to deal with, when it comes to submitting claims, or asking questions. Every staff member I have ever spoken to is very friendly and comes across as sincere. They always find the answers to my questions and seem to care.
Insurer: Trupanion Canada
By:
Vanessa is very helpful and answered all of my questions.
Vanessa is very helpful and answered all of my questions. Throughout the whole conversation her tone is always so pleasant and always tried to provide help with my concerns.
Insurer: Trupanion Canada
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Very prompt response - greatly appreciated!
Very prompt response - greatly appreciated!
Insurer: Trupanion Canada
By:
Great start for our new puppy
Very simple enrolment, everything explained well
Insurer: Trupanion Canada
By:
You offer the most comprehensive coverage and your customer service is awesome.
You offer the most comprehensive coverage, and your customer service is awesome. Always there when I need them -- also very knowledgeable and kind. Thumbs up!
Insurer: Trupanion Canada
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Always a great and easy experience.
Always a great and easy experience. Thank you.
Insurer: Trupanion
By: