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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

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5

out of 5

Claims info

Info on claims paid out could be simplified on both the letters/emails you send and your website. It's difficult to tell what has been paid for a specific condition. Also, I'm not sure why I can't manage my direct deposit info on the website (I had to call in to add it). Otherwise people are always helpful and friendly.
  • INSURER: Trupanion Canada
  • POSTED: 01/08/2018
  • BY: Tara
  • BREED: Mixed Breed Cat
  • AGE OF PET: Over 11 years

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5

out of 5

Your staff is amazing!

Your staff is amazing!
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Darla
  • BREED: Mixed breed Medium (20 - 55lbs when full grown)
  • AGE OF PET: 0 - 3

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5

out of 5

Quick pick up

Quick pick up tonight of my call. I have recommended Trupanion to people in Seattle and strangers I meet who need Pet Insurance ... also when I was in California
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Cherie
  • BREED: Pomeranian
  • AGE OF PET: Over 11 years

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5

out of 5

Referred my sister!

I already referred my sister to you guys!
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Lisa
  • BREED: Mixed breed Medium (20 - 55lbs when full grown)
  • AGE OF PET: 7 - 10

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5

out of 5

Super friendly

Customer Service Representative "Kira" was able to understand the nature of my question, provided additional information beyond that answer, and was super friendly and was very patient. Thank you!
  • INSURER: Trupanion Canada
  • POSTED: 01/08/2018
  • BY: Yvette
  • BREED: Mixed Breed Cat
  • AGE OF PET: Over 11 years

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5

out of 5

Great staff

The rep understood was patient and help me through I felt pretty silly after that all it was an email with my photos to the claim dept. She told me not to worry! I went into a complete brain fog my mind was on my pet! She was very kind and understanding 10stars not enough thoughtfulness is what every pet owner needs from your company that is exactly what I got . Way to go !!! One happy customer!
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Kimberli
  • BREED: American Bulldog
  • AGE OF PET: 7 - 10

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5

out of 5

We love Trupanion

We love Trupanion
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Ashley
  • BREED: Border Collie
  • AGE OF PET: 0 - 3

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5

out of 5

Very professional

Sterling was very professional and helped me with my questions. He even went the extra mile by helping me with my dogs claim forms.
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Catherine
  • BREED: West Highland White Terrier
  • AGE OF PET: 7 - 10

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4

out of 5

Friendly staff

The staff are very friendly , but it seems to take long to get a refund .
  • INSURER: Trupanion Canada
  • POSTED: 01/08/2018
  • BY: Connie
  • BREED: Shetland Sheepdog
  • AGE OF PET: 7 - 10

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5

out of 5

Thank you Trupanion!

Thank you Trupanion for helping to save our Kayla last month! The expenses were over $12,000 for her surgery and care. It would not have been possible without Trupanion.
  • INSURER: Trupanion
  • POSTED: 01/08/2018
  • BY: Nancy
  • BREED: Cockapoo
  • AGE OF PET: Over 11 years

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