217,070+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,070 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was a quick and easy process
It was a quick and easy process. I think compared to other pet insurances it is also very well priced and affordable.
Insurer: MetLife
By: Pedro Santiago
Hunter, my golden retriever
Trupanion has helped us with Hunter’s 2 cancers, broken leg and removal of steel plate from broken leg. We would be in a financial dilemma without them.
Insurer: Trupanion
By: Tracy Spruill
Easy to File a Claim
I appreciate the ease it which I can file a claim. Nothing is this easy! But, you guys make it EASY and I am thankful for that.
Insurer: MetLife
By: Michael
I am changing companies for my two dogs…
I am changing companies for my two dogs to Met Life. My former coverage has been 200.00 more per month than Met Life. I haven’t had a claim with Met Llfe yet so cannot comment on the ease or promptness of claims. Easy to enroll online.
Insurer: MetLife
By: Amy Smith
Spot Pet Insurance is awesome
Spot Pet Insurance is awesome. I received my reimbursement within a few days but then I misplaced the check! I contacted them and they graciously reissued me a replacement. Thank you so much for such a great service.
Insurer: Spot
By: Denise C.
We had good experiences the last two…
We had good experiences the last two times we called but a few times the rep was not giving me an answer. I knew I was covered but she was very short with me.
Insurer: MetLife
By: customer James J Chandler
Great service
Helpful customer support and explan what i needed to proceed with claim.
Insurer: Spot
By: Patricia Jones
Filing claims and tracking is very easy…
Filing claims and tracking is very easy to do. The processing time is very quick, too.
Insurer: Spot
By: Dear Customer
Abysmal
Our dog was scheduled for a major surgery, with the understanding that insurance would cover it, as Trupanion had covered prior diagnostic procedures related to the surgery. The day before the surgery, we were told that insurance would not, in fact, cover the surgery, and that the previous claims in relation to the surgery were approved in error. Appealing it would've resulted in extra, unrelated procedures that might've resulted in us having the surgery covered - which was simply not an option given the time sensitive nature of the surgery. The surgery would've been a median of $14,000 out of pocket. To have to cancel the day of, despite both the vet and the surgeon's clinic reaching out to insurance to further explain why the surgery should not have been related to a "prior existing condition," was one of the most heart wrenching moments we've had as pet owners. Completely worthless service. We would be better off cancelling this insurance and setting aside the amount we pay monthly into a savings account to pay for all things out of pocket, considering that our pet's regular exams were not covered.
Insurer: Trupanion
By: Christopher